Receptionist / Office Administrator

Receptionist / Office Administrator
West Midlands
The Organisation
Our client is a social enterprise with a clear vision - to empower refugees and migrants in the UK to lead self-sufficient and ambitious lives. Our client brings together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Their mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. With a proven track record of delivering effective support services, they’ve already helped countless individuals achieve their personal goals and lead fulfilling lives in their new country in 2021 alone.
Our client is now looking for a Receptionist / Office Administrator to join them on a part-time, permanent basis, working 12.5 hours per week, 14:30-17:00 Monday to Friday.
The Benefits
- Salary of £7,800 per annum (for 12.5 hours per week)
- 25 days’ annual leave, plus bank holidays (pro rata)
- Pension
- Flexible working
- Employee Recognition Programme
- Training and development opportunities
- Employee Assistance Programme
- Social gatherings and staff retreats
- A fully stocked staffroom!
This is a terrific opportunity for an experienced administrator with great organisational skills to join our client’s dedicated organisation.
Our client is committed to ongoing learning and growth. You'll have the chance to enhance your skills and expand your knowledge, whether it's through training opportunities, mentorship programmes or exposure to new experiences.
What’s more, with your mornings free, you’ll have the chance to undertake other commitments that will help you achieve your ideal work/life balance.
So, if you’re ready to step into a role with a mission-driven organisation where your work truly makes a difference, then apply today!
The Role
As a Receptionist / Office Administrator, you will work with our client’s housing and support teams and Office Manager to provide an effective administration service.
Managing sign in sheets for staff and visitors to the office, you will carry out a range of admin and reception tasks such as taking calls and recording messages, taking minutes during meetings and managing the post and deliveries.
A key element of your role will also be to support our client’s tenants and housing operations. In this, you will ensure that tenant’s details are up-to-date, send reminder text messages regarding service charges, update property information and log and update repairs.
Additionally, you will:
- Update the Salesforce CRM system with leads and contacts
- Convert leads to contacts
- Log all support on Salesforce
About You
To be considered as a Receptionist / Office Administrator, you will need:
- Previous administration experience
- Good organisation and communication skills
- Proficiency in Word, Excel, and PowerPoint
- At a minimum, GCSEs or equivalent at level 4 / Grade C or above
Other organisations may call this role Administrator, Admin Assistant, Secretary, Office Administrator, Administrative Officer, Housing Assistant, Housing Administrator, Tenancy Administrator, Personal Assistant, PA, or Reception Co-ordinator.
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re looking for a meaningful role as a Receptionist / Office Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.