Receptionist

We are looking to recruit a highly motivated Receptionist to join our team on a part time basis. The ideal candidate must have high levels of customer service skills and a minimum of 1-year previous experience in a similar role with the ability to use a hotel booking system as well as being capable of using Microsoft Office & Excel. You will be responsible for assisting in the day-to-day running of the hotel’s reception.

Brief Responsibilities:

• Provide a warm welcome to guests, building rapport and generally taking care of their needs to create a memorable experience.
• Taking reservations and restaurant bookings
• Face to face customer enquiries
• Ensure that the working area of reception is immaculately presented at all times
• Ensure that your work attire is immaculate at all times
• Ensure that customer expectations are exceeded at all times
• Communicate clearly and effectively to guests and other employees

Our customers have come to expect a warm welcome from us. So, if you have the drive to enhance the memorable experience we create here for our guests this is a great opportunity for you.

These positions will be working 5 days out of 7, including weekends and bank holidays.

The hours can vary due to the needs of the business.

If you are interested, please apply with your CV by emailing recruitment@bpbltd.com