The Receptionist will: Provide a professional first impression of the hospice Work closely with the nursing team announcing patient arrivals Communicate with all departments regarding visitor arrivals Safeguard patient and visitor confidentiality at all times including adherence to Data Protect Act following GDPR Provide information on services and retail products Ensure good knowledge of the hospice and be able to answer queries or questions as required Assist other departments as required, work permitting Complete all required training Provide an excellent level of customer service Ensure the Reception area is free from clutter