Receptionist

Receptionist - Law Firm

Tunbridge Wells

Full time, permanent role

8.30am – 5.30pm Monday - Friday

£21,000 - £23,500 (DOE)

A Tunbridge Wells based law firm are seeking a receptionist to join their busy team and provide support to the firm and it's clients.

Responsibilities

Reception

• Meeting and greeting clients face to face in a professional and friendly manner
• To ensure the client facing areas are clean, tidy and presentable
• Answering switchboard calls in a polite and timely manner
• Managing the reception inbox
• To take messages for all departments when busy and responding to voicemails
• Coordinating meeting room bookings and car parking
• Postal duties
• Ensuring staff office attendance is recorded
• Scan all post and documents to the relevant fee earner/secretary
• Witness to clients signing documents
• Supporting clients with ID and the onboarding process
• Open/close the office

Facilities

• Maintaining stock of stationary, business cards and sundries
• To assist with the smooth running of the facilities function across all offices, responding to staff requests via the facilities internal mailbox, liaising with external suppliers organising electricity and lighting repairs and small equipment ordering as necessary
• Overseeing of cleaning, catering, waste disposal and recycling within the business

• Assist with the maintenance of the offices by arranging repairs or contacting maintenance services as needed
• Update supplier records and facilities files as necessary with the relevant paperwork and contacts

File Opening/Archiving (Retrievals)

• Ensure files are archived in a timely manner. Co-ordinating of retrieval requests, returns and the more complex queries.
• Ensure that all retrieval requests are dealt with promptly and that schedules are emailed to our off site storage facility on the appropriate dates
• Ensure all closing procedures have been met before storage.
• Entering data accurately onto the database and excel spreadsheets.
• Ensure that all documentation stored by the firm complies with guidelines set out by the SRA and the firm’s policies. 
• Maintain communication with Fee Earners and Secretaries wishing to store or retrieve documentation.
• Maintain accurate records of the file/document storage and retrieval movement in our client system

• Adhoc assistance with scanning paper files into the client system

About you

• You will ideally have experience working in a legal environment, but it would be great to speak to individuals that have worked as a receptionist in other areas
• Excellent written and verbal communication skills
• You must be organised and be able to prioritise different tasks
• Possess a good working knowledge of Microsoft Office
• Fast learner with an ability to pick up new systems

How to apply

• Email your CV to lydia@bluepelican.com (please include what role you are applying for) OR hit 'apply now' 

For further information, please contact Lydia Walker on 07720945185

I recruit for legal roles across London & Kent, so if this opportunity isn’t quite right, please get in touch to discuss other options.