Receptionist/Front Of House

Job Title: Receptionist/Front of House
Location: Skin Clinic, [Location]
Are you passionate about skincare and providing exceptional customer service? We are currently seeking a Receptionist/Front of House professional to join our esteemed skin clinic team. As the first point of contact for our clients, you will play a vital role in ensuring every visitor feels welcomed and valued.
Responsibilities:
Greet clients warmly and assist with check-in/check-out procedures
Schedule appointments and manage appointment calendar efficiently
Answer phone calls, respond to inquiries, and provide information about our services
Maintain a clean and organised reception area
Process payments and handle billing inquiries with accuracy
Collaborate with the clinical team to ensure seamless operations
Requirements:
Previous experience in a customer service or receptionist role preferred
Excellent communication and interpersonal skills
Ability to multitask and prioritise in a fast-paced environment
Proficiency in computer skills and familiarity with office software
Knowledge or interest in skincare industry is a plus
Professional demeanour and positive attitude
Benefits:
Competitive salary
Opportunities for professional development and growth within the company
Access to skincare treatments and products at discounted rates
Friendly and supportive work environment
Join our team and be part of a dynamic Doctor led clinic dedicated to helping clients achieve their skincare goals. If you are passionate about skincare and providing top-notch customer service, we want to hear from you! Please submit your resume and cover letter detailing your qualifications and why you would be a great fit for this role.