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SalaryJoin our Record's Management Team!
Pay - £11.04-£12 per hour.
- This is a full-time role with set shift patterns
- This role is office-based role in Ribble House, Ballam Road, Lytham, FY8 4TS
We are recruiting for fantastic opportunity to join a busy team in Lytham, where you will be working as part of a team to support the Records Management Team. Within the Records Management Team you will be responsible for following a wide range of processes such as scan processes, confirming customers identity, completing application forms, and working on a machine. It will be a past faced role and will be heavily IT focussed. If you have a passion for IT and enjoy an admin focussed role, this may be the role for you.
The Records Management Team provides valuable insight and feedback to our client & the wider business to drive a continuous improvement ethos and directly influence the customer and colleague experience. If this interests, you, and you enjoy working to challenging targets then be sure to apply today.
Please Note: Full training will be given
The role is full-time, and the set shift patterns are:
Mon - Thurs 16:00 - midnight.
Fri - 16:00 - 23:30.
What we offer:
As a valued employee of the Manpower, you'll have access to a range of amazing benefits:
- We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12-week arrangement.
- Staff discounts (range of lifestyle goods and services)
- Pension contribution
- Personal Accident Insurance
- Eye care vouchers
- Referral Schemes
- Save-As-You-Earn-Scheme
- MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)
Daily Responsibilities:
- Have a positive approach and a can-do attitude. You'll need to be open to change and not be afraid to take on challenges.
- Ensure exceptional customer service is provided to all customers you engage with.
- Achieve challenging targets around quality, productivity & customer satisfaction.
- Use scan processes, look after application forms, purchases, load tapes onto files, customer identity checks and look after the machine you work on each day.
- Be clear & concise in written, verbal, and email communication, both internally and externally.
- Consistently meet performance indicators for accuracy and timeliness is required across all channels.
What we are looking for:
- Ability to build excellent, long-term relationships with customers based on a complete understanding of their needs and a dedication to meeting their expectations
- Dedication to delivering what is promised, ensuring that results are on time, on budget and to agreed quality standards.
- Ability to work together by involving others in goals and plans, sharing knowledge, taking a positive role in team building and seeking opportunities for cross-functional working and collaboration.
- Passion for reviewing and improving personal skills, seeking challenging opportunities to stimulate personal development and growth.
- Have a flexible approach, revising plans and decisions in light of new information and changing circumstances, dealing positively with organisational change.
If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!
Apply now!
