Referrals And Assessment Worker

RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

RSR Justice are currently recruiting on behalf of Trafford Domestic Abuse Services for a Referrals and Assessment Worker.

You will provide a non-judgmental, rapid response support service for survivors of domestic abuse at the initial stages of their support journey, and to provide a triage response upon receipt of referral, promptly engaging with the survivor to assess the risk, need and priority, and identifying further support pathways.

This is a part-time (30 hours/week), permanent role, based in Trafford and offers a salary of £19,503 to £20,601.

Main Duties:

• Completing, receiving, and assessing referrals to the accommodation, CYP and Community team
• Ensure that risk assessment and risk management procedures are followed at all times, prioritising those most at risk.
• To provide initial safety planning when necessary and advice and guidance to agencies supporting victims
• To ensure OASIS case files are complete with all relevant information from the referral and are placed on correct waiting lists
• To make prompt decisions on suitable referrals for bedspaces to avoid under occupancy in refuge.
• To be the point of contact for the victims who want support whilst they are on the waiting list. This will include having telephone contact with them every week to ensure their expectations have been met.
• To network and liaise with all relevant agencies relating to the referral to gain additional information to progress the referral
• To acknowledge receipt of referrals from professionals and be the point of contact for updates of referral progression.
• Liaise and work in conjunction with TDAS senior management team to provide a holistic support service to families across all TDAS services.
• Access regular feedback from service users to ensure the continued improvement of services and support offered to children and young people by TDAS.

Essential Requirements:

• Minimum of one-year experience of working in a supported domestic abuse setting or equivalent.
• Experience of working with a range of services to coordinate the support for service users.
• Working in high risk/crisis community service.
• Experience of working with individuals in a crisis situation, demonstrating strong crisis management, skills and ability to cope under pressure.
• Understanding of the issues facing adults and children experiencing DA and sexual violence.
• Child protection and safeguarding adults in relation to DA, and the legal responsibilities surrounding these issues.
• Working knowledge of all relevant Policy and Procedures e.g. risk assessment, support planning and delivery of person-centred services, Health & Safety requirements.
• Broad knowledge of the civil and criminal justice system and remedies available in relation to domestic abuse.
• Excellent written, verbal and interpersonal communication skills.
• Good numeracy skills and the ability to use excel and spreadsheets.

Role is subject to DBS check at the relevant level.

Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Justice is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.