Address
Form of work
SalaryAbout Us
Refugee Services Residents Manager
An opportunity to deliver successful outcomes as part of a new and dynamic service.
A chance to shape how we support refugees and people affected by forced migration.
An opportunity to help achieve Borough of Sanctuary accreditation.
To oversee internal operations of the Refugee Services team including a data review, financial processes, quality customer service and improvement. Programme Management of the Sanctuary Strategies and activity that supports and maintains Borough of Sanctuary accreditation.
To provide support to Refugee Services officers as well as acting as appoint of contact for colleagues in other departments. To build relationships with external organisations and provide contract management to commissioned providers where necessary.
If you are someone with:
- in-depth knowledge of sanctuary policy
- experience in programme management
- a genuine passion to support vulnerable people
- knowledge of internal local government processes
this role would be a great fit for you.
We are a newly established team in Adult Social Care and Public Health who approach an evolving policy area with positive energy and compassion for sanctuary-seeking residents. Our aim is to make the boroughs of Richmond and Wandsworth a place where everyone has the opportunity to thrive, no matter where you were born.
This role will be a hybrid of home and office-based working. You will be required to work from Richmond and Wandsworth Council.
At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know.
Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work!
We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 40 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.
In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.
Indicative Recruitment Timeline
Closing Date: 4th February 2024
Shortlisting Date: 5th February 2024
Interview Date: W/C 12th February 2024
For an informal conversation please email the recruitment inbox via recruitment@richmondandwandsworth.gov.uk Please include the job role you would like to discuss, nature of your query and your contact number.
Useful Information:
The application process for this campaign will be anonymised.
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
We particularly welcome applications from sections of the community who are currently underrepresented within our teams, including people with lived-experience of seeking sanctuary, people from Black, Asian and Minority Ethnic backgrounds, people with protected characteristics. This campaign is anonymised.
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.
Important Information:
Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
Richmond and Wandsworth Councils
