Regional Facilities Manager

Summary

The Regional FM Manager has full responsibility for delivering Facility Management services and operational excellence at all Mondelez sites within the UK&I + N&W Europe. Reporting to the Director, Real Estate and Facilities Europe, the Regional FM Manager will work closely with site functional teams to establish and maintain our Integrated Facilities Management program to deliver best in class service, KPI’s, and work with partners to deliver top tier financial results.

Responsibility

• Manages the UK&I + N&W region facilities operations across the Mondelez portfolio

• Responsible for oversight of the UK&I + N&W regional operational FM facilities budget, partnering with Plant Managers, MDs, site leaders, and 3rd party providers

• Provides FM support, expertise, and guidance to site FM managers. For locations without onsite FM presence to assume a more direct role to co-ordinate third party FM service contractors ensuring all local FM requirements are delivered within local compliance and statutory regulations.

• Manage the Global Asset Management task force / systems, working across regional teams (internal and external) to drive asset management work order performance and regulatory compliance.

• Function as Facility Management subject matter expert, advising internal stakeholders across countries and regions

• Collaborate with virtual teams across the non-direct management plants driving co-operation with 3rd party providers in a cost-efficient manner while delivering exceptional service

• Build strong relationships and function as single point of contact with Mondelez internal stakeholders and leadership – including executive leadership team.

• Functions as the Mondelez Regional point of contact for issue escalation process.

• Responsible for UK&I + N&W cost and annual budgeting process – manage and control of 3rd party provider budget submissions

• FM Cost management in alignment with Real Estate and Facilities Leader and regional REFM Lead

• Accountable for maintaining the Mondelez regional governance protocols with 3rd party providers and tracking Key Performance Indicators to ensure cost, quality, and customer satisfaction goals are attained as achieved

• Driving accountability across region common and consistent FM standards and consistency in alignment with the Mondelez Playbook

• Manages the operational excellence and on-time upload of the financial data and KPIs in the Mondelez analytical system (in close cooperation with the other FM Area Managers and services providers)

Key Success Factors

• Implement and maintain Best in Class FM operations

• Drive an increase of Site and Regional customer satisfaction

• Deliver year over year operational savings

Working Relationships

Internal

• Real Estate and Facilities Leader, Facilities teams

• REFM Lead, MEU, Regional Leadership

• Sourcing Partners

• MDLZ employees

• MDLZ leadership teams

External

• MDLZ Suppliers and Facility owners/landlords

How you will contribute

• Provide support, leadership and management to ensure they can deliver efficient and effective services

• Providing a safe, secure, comfortable work environment

• Advise, counsel and deliver on issues, changes and projects that affect our workplaces.

• Cost control & effective, safe and timely delivery of services/goods.

• Maintaining quality of the facility.

What you’ll bring

• Extensive FM experience or alternatively Finance or Procurement experience

• Strong customer service ethic

• Excellent written and interpersonal communication skills

• Ability to communicate to all levels of the organization

• Strong cost awareness and finance acumen

• Strong project management and organizational skills

• Highly motivated and self-directed, with strong influencing and leadership skills

• Ability to simplify, articulate and drive strategic ideas and issues to senior management

• Able to demonstrated success in developing and leading teams, partnerships with service provider

• Ability to manage a 3rd party service provider/partner

• Must have ability to lead change in a positive manner

• Experience working within an established framework of policies, procedures, and processes while building a continuous improvement culture

• Experience with MEU labour outsourcing process, laws, and regulations including local and Local/Regional Trade Unions is a benefit

Education

• Tertiary qualifications/trade with post trade qualifications preferred

• Facilities Management accreditation valuable

This role could be based at either our Bournville or Uxbridge offices. Both offer free parking and are accessible by public transport.

We offer an excellent range of benefits for this role including:

• 27 days annual leave plus bank holidays and option to buy 5 extra days
• Excellent contributory pension scheme
• Annual Bonus
• Car allowance
• Health Insurance
• Optional flexible benefits
• On-site staff shops offering excellent discounts on Mondelez products

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .

Business Unit Summary

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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