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Form of work
SalaryGeneral information
Serving our customers, communities, and planet a little better every day.
Salary is up to £65,000 + Benefits
Location – Edinburgh, Glasgow or Newcastle, 6 MonthFixed Term Contract
Applications close 4th April at 5pm & interviews will be held immediately.
A chance to thrive
We’re looking for a Regulatory & Conduct Advisory Manager
Reporting to the Senior Manager, we are looking for an experienced conduct and regulatory risk specialist to support in delivering good outcomes for all our customers. This role provides compliance advice (predominantly conduct regulatory advice) to critical stakeholders across both our lending and savings value streams. This role is key in embedding good customer outcomes and comes with a good level of autonomy.
This role has no direct reports.
Everyone’s welcome
We want all our colleagues to always feel welcome and be themselves at Tesco Bank. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.
What you’ll be doing
- Provide general compliance advice to the lending or savings businesses.
- Guide the businesses in embedding good customer outcomes.
We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us at Tesco Bank.
We need you to have:
- Excellent awareness of, and ability to apply, regulation (e.g., CONC, BCOBS, SYSC, DISP).
- A thorough understanding of Consumer Duty and how it applies practically to retail banks, including how this impacts product governance, consumer support, communication and outcomes monitoring.
- A solid understanding of lending and/or deposit products (loans, credit cards and savings accounts) and how regulation impacts how they operate.
- Strong ability to influence regulatory change initiatives and work on initiative and suggest improvements.
- Courage to directly challenge senior stakeholders and do what is right for the customer.
- Excellent interpersonal skills, including the ability to present complex messages clearly and at a level appropriate for the audience.
- A good working knowledge of data protection regulation and an ability to apply it and advise stakeholders on the best course of action.
- Ability to coach more junior team members, particularly on regulatory knowledge and how to interpret complex regulation.
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How to apply
Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!
Why Tesco Bank?
It’s important to us that we make sure you’re supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together.
All that hard work? Come and see it turned into something real, usable, and important to customers’ and colleagues’ everyday lives. At Tesco Bank, our products make things a little better for everyone.
