Relationship Manager

Relationship Manager - Home based covering East & West Midlands

Bibby Financial Services have an exciting opportunity available for a reliable Relationship Managerto join our team on a home based contract, managing our clients based in the East & West Midlands. Travel will be required within these areas. You will join us on a full time, permanent basis and in return, you will receive a salary of GBP45,000 - GBP50,000 per annum plus benefits.

We ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.

Why us?

We re in the business of relationships. Whether working together or supporting our clients, that s what makes us stand out from the crowd.

We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.

We empower our colleagues to be themselves and grow in the way they want we believe in them and celebrate their success.

As our Relationship Manager, we will reward you and your hard work with:

• Private healthcare for you and your family
• Company Car or Allowance
• Company pension scheme
• Wide range of flexible benefits, such as gym membership, technology, or health assessments
• Access to an online wellbeing centre
• Range of discounts from many businesses
• 25 days holiday which increases with service and options to buy or sell more
• Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme

As our Relationship Manager, you will take control of management of the client portfolio through periodic reviews, analysis of Management Information and compliance with client operating conditions.

You will effectively manage Risk in accordance with the BFS Global Risk Framework

Your responsibilities as our Relationship Manager will include:

• To obtain all documentation from clients to fulfil operating conditions
• To review all documentation obtained to ensure full understanding of clients risk profile
• To manage excellent client service by good communication with Credit Control / Service Centre and Relationship Executive
• To manage Risk by good communication with Credit Control / Service Centre and Relationship Executive
• To seek new opportunities for BFS by proactively managing the client relationship
• To ensure the meeting of client needs by good communication via email, face to face, telephone etc.
• To ensure an excellent onboarding experience for the client by adhering to the BFS Onboarding Process
• Develops and maintains own network of business connections in the local area to enhance BFS reputation and opportunity identification
• Any other duties or projects commensurate with the level of responsibility of this role, for which the role holder has the necessary experience and/or training

What we are looking for in our ideal Relationship Manager:

• Managing a portfolio of clients
• Customer Service experience
• Risk management in a financial services environment
• Excellent attention to detail
• Time management
• Relationship management
• Financial understanding
• UK ABFA Certificate
• Full driving licence
• IT skills/familiarity with CRM and risk management systems

There s no place quite like BFS and we re proud of that. It s all down to our colleagues - they make us the business with which every SME wants to partner.

If you would like to join us, please click Apply today to be considered as our Relationship Manager we would love to hear from you!

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.

We reserve the right to close applications early. No agencies, please.