Remote Administrator - Brighton - Immediate Start

We are on the lookout for a brilliant Remote Administrator - Brighton to join our incredible team at Everpool Recruitment in Brighton, England
Growing your career as a Remote Administrator - Brighton is an incredible opportunity to develop relevant skills.
If you are strong in decision-making, creativity and have the right experience for the job, then apply for the position of Remote Administrator - Brighton at Everpool Recruitment today!
Remote Administrator
Full Time, Permanent
£23,500
37.5 hours a week (Monday to Friday)
Homebased
**Must be based in the South Central Region of England**
The role:You will act as the first point of contact for the business and will manage the customer experience remotely. You will be a key part of the customer journey and will need to ensure you maintain the highest levels of customer service.
A typical day will involve:
Complete courtesy calls to confirm upcoming appointments, make any necessary changes and liaise with not only the claimant but potentially the claimant’s carer, guardians and or housing associations.Manage the appointment arrivals board ensuring systems keep up to date and in good order.You will also manage any special requests e.g., where a translator may be required, undertake the required identity checks with each claimant.Ordering supplies/equipment/stationary as required to ensure sufficient stocks are always maintained.General administrative tasks e.g., answering the telephone, copying documents, working off Excel spreadsheets.Provide support and compassion to customers across a variety of activities and general queries such as questions about the PIP assessment and assisting with enquiries on expense claims from customers who have incurred costs to attend the assessment centre.Job Details:
37.5 hours per week£23,500Shifts between 8am-6pm (e.g., 8am-4pm, 9am-5pm or 10am-6pm)Monday - FridayHomebasedOptional overtimeOpportunities for progression and developmentExtensive benefits packageWhat we need from you:
At least 1 year’s customer service experienceExcellent I.T skills- particularly Microsoft Office – as you will be working on various systems and must have good understandingTeam playerCompassionateCaring mannerGreat interpersonal skills and ability to build a rapport with peopleTime management and attention to detailComputer literateSo what next?If you feel the Administrator position may be for you or you are interested in finding out further information, please contact Joe by email (url removed)
.Alternatively, you can apply to this advert and someone from the Everpool team will be in touch

Benefits of working as a Remote Administrator - Brighton in Brighton, England:

● Company offers great benefits
● Company offers career progression opportunities
● Attractive package
● Remote Work opportunity