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Form of work
SalaryRemote Customer Support Representative (Microsoft Office Specialist) ( 2025 / 2026 )
Location: Remote (UK)
Are you a UK university student passionate about helping others navigate through Microsoft Office issues, particularly with Excel and Word? Do you want a flexible job that fits around your busy schedule? Look no further! We're seeking dedicated individuals to join our team as Remote Customer Support Representatives.
About Us: We are a Customer Support company specializing in assisting individuals with Microsoft Office problems, particularly in Excel and Word. Our team is committed to providing excellent service and ensuring our clients can make the most out of these essential tools.
Job Description: As a Remote Customer Support Representative, you will be the first point of contact for individuals seeking assistance with Microsoft Office-related queries. Whether it's troubleshooting Excel formulas or guiding users through Word document formatting, your expertise will be invaluable in solving their problems. This role offers the flexibility to work remotely and tailor your hours to fit around your university schedule.
Responsibilities:
- Provide timely and efficient Customer Support via messaging.
- Troubleshoot and resolve Microsoft Office-related issues, focusing on Excel and Word.
- Offer guidance and advice to users on best practices and solutions.
- Document and escalate complex issues as necessary.
- Collaborate with team members to improve processes and enhance customer satisfaction.
Requirements:
- Current UK University student graduating in 2024 or ideally 2025/2026.
- Strong proficiency in Microsoft Excel and Word.
- Excellent communication and interpersonal skills.
- Ability to work independently and efficiently in a remote environment.
- Full permenant UK working rights.
Benefits:
- Flexible remote work schedule tailored to your university commitments.
- Valuable experience in Customer Support and technical troubleshooting.
- Competitive compensation package.
- Opportunity for growth and development within the company.
If you're ready to make a difference and gain valuable experience while working remotely, apply now to join our team as a Remote Customer Support Representative! Please submit your CV and a brief cover letter highlighting your relevant skills and availability. We look forward to welcoming you aboard!
