Address
Form of work
SalaryJob Title: Repairs Administrator
Salary: £25,000 - £30,000 Dependent on experience
Working Hours: 8am-5pm
Contract Type: Permanent, Full time
We have an exciting opportunity for a Repairs Administrator to join our client's team in the construction industry. As a member of their team, you will provide excellent administrative support to both internal and external customers.
Key Tasks and Responsibilities:
- Receive, process, and raise a range of repairs requests from customers, staff, external stakeholders.
- Administer CRM, Northgate, and other databases used by our client's organisation and their own in-house system.
- Assist and support the repairs advisors and voids administrators during busy times as required.
- Prepare and send quotations to clients.
- Answer phone calls from clients, addressing job queries and enquiries while maintaining good customer relations.
- Process extension of time requests as needed.
- Establish and maintain efficient systems for filing, record keeping, compiling statistics, and generating reports for the service.
- Administer customer enquiries, providing guidance and taking appropriate action.
Skills to Set You Apart:
Here are a few skills we are looking for. Don't worry if you don't tick every box - we value your potential and are committed to supporting your development.
- Ability to work well under pressure and be a good listener.
- Understanding of maintenance service delivery.
- Experience with logging databases.
- Familiarity with the construction industry.
- Proficiency in writing letters and reports, as well as the ability to initiate change, identify improvements, negotiate, and implement changes.
- Capability to train others on software and systems used in delivering repairs and maintenance services in a housing environment.
If you are enthusiastic, proactive, and eager to provide exceptional administrative support in the construction industry, we would love to hear from you. Join our client's team and be part of a dynamic and supportive environment. Apply now and take the next exciting step in your career as a Repairs Administrator!
For a comprehensive job description, please contact Clare, Alex or Denise at Adecco Romford (option 2).
*Please note, we can only consider applications that already hold the right to work in the UK.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
