Address
Form of work
SalarySocial Housing provider based in Ashford (Kent) are seeking a Repairs and Compliance Officer to join their team.
Main purpose: To support an effective and efficient service.
Contract length: 3-6 months temporary.
Hours:35 hours per week.
Working pattern: Hybrid - offering 3 days working from home
Responsibilities:
- Always put the safety of people first, ensuring required compliance checks and maintenance are always completed on time and recorded properly.
- Know the progress and status of all outstanding repairs.
- Log, diagnose and raise new repairs.
- Ensure contractors, suppliers, residents and clients are well-informed at all times.
- Ensure clients and residents get prompt and helpful responses to their queries.
- Property compliance records are reliably accurate and complete and documentation can always be found where it should be.
- Safety issues and potential compliance breaches are always escalated promptly.
- To provide a range of administrative functions to support the day-to-day management of FRA s, FRA Actions, Fire Servicing, Asbestos and Water Hygiene.
- Ensure all databases are populated as required and any missing data is highlighted and requested. Input all required service and Compliance property data into database/systems.
- Manage and action all no access, it is critical that the no access process is followed through on all compliance areas.
- Act as a principle/key point of contact for team enquiries, taking telephone call and dealing with minor issues etc.
- Arrange and attend monthly/quarterly liaison meetings with the contractors and follow up the actions agreed in the meeting.
- Promote and improve value for money and instil a culture of customer excellence.
- Contribute to any relevant projects and tasks as directed by the Repairs and Compliance Officer.
Apply now with your CV attached.
