Repairs Service Manager

We're settle, a resident-focused housing association. Working in communities across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, we provide more than 23,000 residents in over 10,000 households with a place to call home. There is something special about working here. It's in the values that shape us and the people that make us - us! And it's in caring not only about the work we do, but also how we do it. We put residents first.We know that everyone is different, so we ensure that we provide a service that is as individual as each resident.

We are looking for a Repairs Service Manager to join and oversee our in-house Repairs Services function. With several direct reports and a team of trade operatives, you will oversee pre-inspections, specify, supervise and complete a range of repair, maintenance and refurbishment works. We are looking for a technically strong, dynamic individual to work collaboratively cross-functionally to maximise the viability of the service through income-generating opportunities.

Requirements

Outline of Key Responsibilities...

• Lead, motivate and inspire a diverse team delivering repairs and maintenance services

• Control and monitor income and expenditure

• Collaborate with colleagues to ensure the correct balance between reactive and planned maintenance
• Be responsible for effective diagnosis, remedial action and quality control of building defects, in line with tenancy agreements and statutory requirements.
• Write specifications and tender work as appropriate.
• Utilise reports and data to monitor the performance and productivity of the team and subcontractors.
• Be responsible for ensuring that all staff work in a safe and healthy environment through the implementation of health and safety at work

We are looking for someone who has...

• Managed a repairs function in social housing either contractor or client-side
• Managed large budgets, ensuring income and expenditure are in line with budget estimates
• Managed a variety of repair and maintenance works, Including reactive repairs
• Full UK clean driving licence, and access to a vehicle for work purposes
• Technically qualified with an HND, HNC or comparable qualification in a relatable subject.

For added brilliance...

• Change management experience
• An ability to review and develop new and dynamic ideas and ventures

Benefits

In return, we are offering...

• An annual salary of £57,378 per annum
• Hybrid working role-dependant
• Flexible working
• Enhanced maternity, paternity and adoption leave
• Annual Leave - 27 days per year increasing by length of service (up to 32 days)
• Stakeholder pension scheme
• Life assurance
• Healthcare cash plan
• Local discounts
• Mental health support and counselling sessions

At settle we encourage a diverse workforce across all areas of the organisation, we have an underrepresentation of females in our property roles and welcome applications from female candidates

"At settle we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay."

Our Commitment 

Our culture at settle is inclusive and celebrates the differences in everyone. We are committed to creating an inclusive workforce, by reflecting and representing the diversity of today's society. We would like to encourage applicants from disadvantaged socio-economic backgrounds; disabled people, people who identify as members of the LGBTQ+ community and people from global majority communities.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we'll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required so you can fully participate in the recruitment process.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.