Repairs Working Supervisor

Salary: circa £35,310
Job Type: Full Time, Permanent
Location: Preston
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.

39 hour week, working hours 8am-4:30pm Monday to Thursday & 8am-3:30pm on Friday
Out of hours cover every 1 in 4 weekends with an out of hours payment
Start at 26 days annual leave, increasing up to 30 days
Van, Fuel card, Uniform & Tools Provided

You will have a key role in delivering a range of responsive maintenance activities to a diverse customer base for Great Places Housing Group. You will have strong technical knowledge of repairs and voids and be expected to provide mentoring and guidance to a multi trade workforce. You will provide support to develop the team, motivating staff, undertaking surveys and maintaining productivity and you will also be required to meet customer demand on repairs or larger scale projects. You will drive continuous improvement and be dedicated to the delivery of the annual repairs and improvement services.

What you’ll be doing:

• You will deputise for the Property Services Manager (PSM) when required and undertake the duties commensurate with that nature of the role of PSM
• You will ensure robust and pro-active health and safety management systems are adhered and complete any required processes to ensure compliance including the management of both operatives and contractors.
• You will assist in the undertaking of property inspections in relation to repair and maintenance management, voids management and provide technical support to colleagues and customers in a range of property services.
• You will provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers when representing Great Places Housing Group.
• You will promote and ensure where possible a ‘first time fix’ culture is preserved through correct diagnosis, multi-trade working and an effective relationship with the supply chain, maximising productivity at all times.
• You will ensure an effective channel of communication between the PSM and management team, and all colleagues
• You will adopt a flexible approach to work, undertaking and promoting work within a multi-trade environment
• You will ensure compliance with all relevant environmental, waste management and monitoring arrangements.

What you’ll need:

• Previous experience in joinery or plumbing is highly desirable
• NVQ level 2 or HNC in Building Surveying/Construction
• An excellent level of customer service skills in particular delivering property services
• A strong technical knowledge of repairs and voids
• The ability to display leadership skills to manage a multi skilled team of trade operatives within the building/construction field
• Experience of inspecting and reviewing works, working within budgets, ensuring commercial viability and a high quality product.
• Knowledge of legal statuary requirements and good and best practice
• Understanding of value for money and a commercial awareness
• Proficiency in use of MS Office or equivalent software
• Experience of working with housing-specific IT systems
• Qualified to minimum GCSE grade C or equivalent in English and maths
• Mobile working through job allocation and data transfer via ICT (hand-held device etc.)
• Full clean driving licence

What we give you in return for your hard work and commitment

• Pension | DC Scheme (up to 10% contribution from both colleague and Great Places)
• WPA | Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members
• The Market Place |high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
• Annual Leave | Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
• Lottery | Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50
• Savings Club | You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
• Sharing Greatness |?Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets.
• Help with transport |?We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .

For the purposes of our van fleet insurance you must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an on-line driver monitoring Assessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you would be required to complete an on-line driver monitoring assessment and additional in vehicle assessment prior to starting your role funded by Great Places.

Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.

REF-212 841