Reporting Analyst

We’re Ocado Retail. We’re the people powering Ocado.com, the world’s largest online grocer, and Zoom by Ocado, our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value, and effortless convenience.

We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious, Bring your best self, and Challenge what's possible.

We have ambitious plans and vision to never-stop making our customers' lives better, by delivering the supermarket of today, tomorrow.

About the Team

Data & Insight

Data &insight is at the heart of the Ocado retail grocery team – from advising the buying team on promotions to run and products to range, to understanding how our customers buy their weekly shopping though to building models for new loyalty schemes and personalised marketing campaigns – data and insight are critical to everything we do. We want our analysts to become experts in their areas as well as have the skills needed to produce great insight. We therefore run regular training sessions on the key tools needed – choosing visualisations, presentation skills, SQL, VBA and more.

The role

The Reporting Analyst role is responsible for supporting teams across Ocado Retail to make all value add decisions data driven.

Their key responsibilities are to provide and maintain reports for the wider team, including Buying, Marketing, E Commerce, and others. Analytical and communication skills are required for the scoping phase, to ensure the report is asking and answering the right questions. Design and technical skills are required to build the report itself.

Example projects

• Creation of a tool to allow wider team to self-serve a range of performance measures
• Setting up a Tableau dashboard covering all of a team’s KPIs for use in weekly meetings

Roles & Responsibilities

• Development of self-service tools to support wider team where opportunities are identified, in a variety of formats
• Working with stakeholders to develop key business reports to increase the level of data-based decision making within the company.
• Manage portfolio of reports, ensuring reports are updated and any issues / errors are resolved promptly
• Working with the Data team to feed back on new data requirements

• Essential:
  • Strong experience as an analyst
  • Experience in telling stories with data
  • Proven experience of data mining using SQL
  • Ability to drive projects forward and deliver to plan
  • The ability to communicate and influence at all levels
  • Experience with data visualisation software such as Tableau
  • Numerate or Technical Degree (2:1 and above)
  • Mathematics A Level (or equivalent) Grade A or above
• Preferred:
  • Experience in a retail, e-commerce or FMCG consumer-facing business
  • Familiarity with Google’s wider data ecosystem (e.g. Google Cloud Storage, AutoML)
  • VBA
  • Python
  • Tableau
  • Javascript

Business Competencies

• Problem Solving
• Communication Skills
• Influencing
• Project Management/Planning
• Relationship Management
• Commercial Awareness

What We Offer You
We want our colleagues to feel supported and secure here at Ocado Retail, which is why we have a great range of useful benefits for them to scoop up - and they’re now available to easily learn about using our new platform ‘Pick ‘n’ Mix’. Our flexible benefits range from tasty lifestyle discounts to trusty private medical insurance.
These benefits can also be customised so you can pick and choose to best suit your lifestyle.

Core Rewards

• Annual bonus scheme - maximum opportunity dependent on the role
• 26 Days Annual Leave plus bank holidays
• Up to 7% matched pension contributions (e.g. 7% from you, 7% from us)
• 50% income protection
• 4x salary life insurance
• 15% Ocado.com discount
• 20% Marks and Spencer discount
• Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP service
• Hybrid Working (2-3 days a week connecting, collaborating, and learning together with our colleagues)

Health & Wellbeing

• Private Medical Insurance
• Critical Illness
• DigiCare+
• Healthcare Cashplan
• Health Assessment
• Dental Insurance
• Eyecare Vouchers
• Digital GP
• Mental Health

Flexible Benefits

• Tax-efficient electric vehicle leasing scheme
• Access to a retail discount platform, providing discounts and cashback

On-site at Apollo

• Free onsite parking and free shuttle service from Hatfield station
• Regular socials, including Town Halls and Mixers & our ORL Summer Party
• ‘The Fig’ (serving breakfast, snacks, and lunch), coffee cart, as well as small kitchens (with unlimited refreshments and fresh fruit available every day) and vending machines on each floor.
• As part of our inclusive nature, help make change within the business and join any of our Networks

Travel to Apollo

We have free onsite parking at Apollo Court, as well as a free shuttle bus service that runs frequently from Hatfield Station - just remember to tell the driver ‘Apollo Court’ as the shuttle also drops at Ocado Groups Head Office!

Driving: Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE

Train: Hatfield station is accessible from mainline routes from London Kings Cross, London St Pancras, or Moorgate.

A little bit more about us

Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivaled customer data; world-leading technology and logistics from Ocado Group, and unrivaled product development from M&S.

Equal Opportunity Employer

Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status

Recruitment Privacy Notice

Ocado Retail Limited will process and store your personal information in accordance with our Recruitment Privacy Notice. By submitting your CV/resume and application information, you confirm that you have read and understood this privacy notice.