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SalaryRESTAURANT MANAGER / NEWCASTLE-UPON-TYNE / UP TO GBP32,000 + BENEFITSAre you an outgoing, bright, driven, career-focussed Restaurant Manager looking for the next step in your career? If so, then why not come and join our team and be part the Punto Italian Kitchen Family as we grow our brand and showcase our impeccable high standards and 5 Star service.
If you love fresh, handmade food and amazing customer service, we're the place for you! Punto Italian Kitchen is a Multi-Award Winning modern casual hospitality business situated in the Heart of Heaton with the goal of bringing people together in an experience of Italian Hospitality.
We make everything fresh, from scratch. From handmade fresh pasta and hand-stretched wood-fired 72 hour-aged sourdough pizza, right through to desserts, gelato and sorbetto, and other delicious modern and classic Italian Dishes.
Our approach to hospitality is a little different, we value uniqueness and individuality while maintaining brand standards and ultimately understand that our industry needs to change for the better; we aim to lead this change by example. We look after our team!
The successful applicant for this Restaurant Manager position will report into the operations director and will help look after our customers and help deliver the 5 Star service Punto Italian Kitchen has become known for.What's in it for me?
- From GBP28,000 to GBP32,000 per hour with TIPS (Base salary depends on experience).
- Full time, permanent role, 45 hours per week.
- Fair tips distribution system.
- Free meal, and free tea, coffee, or soft drinks on shift.
- Free glass of beer or wine after your shift has finished .
- In role training and career development.
- Excellent mental health support, and team wellness and social events.
- 50% discount when dining with friends and family - up to a table of four.
- Hospitality rewards, cashback card, discount codes + more.
Key Responsibilities of the Restaurant Manager:
- Maintaining and promoting brand standards within the team.
- Operating our state of till system (Tevalis), Cash Handling, Opening and Close Down Procedure.
- Rota and staff management.
- Carrying out performance reviews and manage team development and growth.
- Working with the operations director to create offers, social media content and advertising campaigns.
- Working with the Kitchen Manager to ensure the venue achieves and maintains a 5 Hygiene Rating.
- Maintaining stock levels & ordering supplies.
- Ensuring all patrons receive 5 Star customer service and experience Punto style modern hospitality.
- Encourage and maintain a clean and tidy working environment following all hygiene and safety procedures - Our standards are exceptionally high!
- Management of our diary and table management system.
- Leading with confidence to ensure our front of house team are motivated and have the tools they need to provide the best possible customer service.
- Follow any reasonable requests given by the directors.
Key Skills and experience required:
- Demonstrable experience in the restaurant industry - preferably within casual dining and food service (not including fast food or bar only work- we are not looking for bar supervisors or bar staff).
- A keen eye for detail, always looking and more importantly 'seeing' what's happening on the floor.
- Passionate about good quality fresh food and taking pride in what we do as a team.
- Drive for delivering excellent customer service and an outstanding customer experience.
- Excellent eye for cleanliness and hygiene, from polishing glasses to pristinely sparkling cutlery, we have exceptionally high standards.
- Good interpersonal communication skills.
- Ability to make the right decisions quickly under pressure.
- Willingness for a DBS check to be undertaken should you be offered employment.
- Although not essential, it would be advantageous if you already hold a personal license for the sale of alcohol. Training and application costs will be covered should you not hold a license; all and managers are expected to hold a personal license within three months of their start date.
What's next?If you have the skills and passion to be successful in this Restaurant Managerrole, we would love to hear from you. APPLY TODAY and we will be in touch to discuss further.
