Retail Assistant

Job Summary:
We are looking to recruit a friendly, reliable and hardworking person to join our growing team. The role will be very varied, including working on the shop floor, helping and serving customers, logging and displaying new stock and potentially driving our van, collecting paint and carrying out customer deliveries.

Duties:
- Greet customers and assist them in finding the products they are looking for
- Provide product information and answer any questions or concerns
- Operate cash registers and handle financial transactions accurately
- Maintain a clean and organized sales floor, including restocking shelves and arranging displays
- Assist with inventory management, including receiving and stocking merchandise
- Collaborate with team members to achieve sales goals and provide excellent customer service
- Handle customer complaints or issues in a professional and timely manner

Experience:
- Previous experience in retail sales or customer service is preferred but not required
- Strong time management skills to prioritize tasks effectively
- Excellent verbal communication skills in English to interact with customers and team members
- Basic math skills for handling financial transactions accurately
- Ability to sell products by understanding customer needs and recommending appropriate items
- Organizational skills to maintain a clean and organized sales floor
- Phone etiquette skills to handle customer inquiries over the phone

-Driving licence desirable but not essential

Please note, this role does involve a lot of physical labour including heavy lifting.

Core hours are Tuesday - Friday 9-5, and Saturday 10-4 with occasional shift changes to cover holidays and additional hours to suit business needs.

If you are enthusiastic about providing excellent customer service and have a passion for retail, we would love to hear from you!

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required. Additional duties may be assigned as needed.

Job Type: Full-time

Salary: £11.44 per hour

Expected hours: 38 per week

Benefits:

• Company pension
• Employee discount

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person