Retail Assistant

16 hours per weekover 3 days, occasional weekends required.

We know our charity shops are only as good as our staff and we are looking for some really precious gems who can make our charity shops sparkle.

This is an exciting time to be joining the Hospice of the Good Shepherd and we are looking for a Retail Assistant to join us in our Centurion Point store.

For this role, you will have previous retail and customer service experience; knowledge of the charity sector would be an advantage.

Helping maximise sales and profit for the hospice, you will ensure the shop is clean and well presented at all times. You will process sales, operate the till (EPOS) and cash up at the end of the day.

You will help with accepting stock donations and processing retail gift aid, whilst offering an excellent level of customer service, in person and on the phone, at all times. As a keyholder, you will also cover the Shop Manager in their absence when required.

If you are interested in the role and would like to hear more about it, please contact Mel Brough, Retail Development Manager, on 01244 851 091 or alternatively at

If you have previously applied for a role at the Hospice in the past 3 months and have not been successful, please do not submit a further application.

We reserve the right to close the vacancy earlier than the above closing date, should we receive a high volume of suitable applicants.

The Hospice is a great place to work and volunteer. Based in Backford, Chester (with retail shops in Chester and Ellesmere Port), the Hospice provides specialist palliative and end-of-life care in a welcoming and compassionate environment.

Our specialist team of medical and nursing staff deliver end of life care to our patients and support their families, carers and friends but our services are varied across a number of disciplines and reflect the diverse nature of our care and support. In addition to Doctors, Nurses and Health care roles, we employ staff in a wide range of roles including Fundraising and Retail in our charity shops, Housekeeping and Catering, Social Work and Family Support such as Counselling and Spiritual Care, Living Well / Day Services as well as Business Support functions such as Administration, People & Development and Finance.

We also have a large number of Volunteer roles in all these service areas. We have been supported by our volunteers ever since the hospice was established and we now have over 400 people contributing their time in so many different ways. Every hour volunteered allows us to continue providing specialist care and we are always welcoming applications for new volunteers so please get in touch.