Retail Store Manager

As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Store Manager to join our Chatham store.
Our store Is located at Dockside Outlet Centre.
Who are Cotton Traders?
CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.
What’s in the role and what are we looking for?
We are recruiting for an enthusiastic and driven Retail Store Manager to work 40 hours per week. You’ll be responsible for the store and everything that it entails – sales, service, targets. Most importantly, you’ll be a leader. A leader of people and a leader in the current and challenging world of retailing. You’ll have bundles of passion and energy in driving a small team forward; you’ll epitomise our standards of customer service and you’ll put smiles on people’s faces – customers and staff.
Traditionally, our Store Managers are responsible for:-
Leading by example
Recruiting and training new employees
Merchandising the store in line with our brand guidance
Managing store stockrooms, ensuring effective replenishment and stock control
Completing rotas for your people
Setting goals, achieving targets, and driving KPIs
Striving for operational excellence
Key skills and behaviours that we look for: -
Passionate about retail/customer service
Proven track record of leadership
Seeks positive outcomes
Open to change and challenge
Flexibility
Strives for excellence and seeks to improve & innovate
Competent with computers and willing to engage with technology
Kind with morally sound values
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re part of the team, you’ll be rewarded with, alongside other things: -
25 days holiday from day one, rising to 30 days with service, plus bank holidays
Very generous clothing allowance
Employee discount for you and your family
Private Medical Insurance
Health cash-plan
Long service awards
Next steps
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
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