Retirement Scheme Manager

Job Title: Retirement Scheme ManagerLocation: Covering Monifieth (4 days) and Montrose (1 day)Hours: 27 hours per week over 5 days (Monday-Friday)Salary: £18,445 - £19,965 per annumClosing Date: 12 noon on Wednesday 22nd May
Interview Date: Thursday 30th May
Come and join us!
Caledonia Housing Group - Housing Association of the Year award and Social Housing Developer of the Year 2021.
Caledonia Housing Association has the vision of providing “Homes and Services that make life better” and we have ambitious goals to revolutionise the customer service we provide. By streamlining processes and procedures we aim to improve the customer experience of tenants and service users across the Group. We operate across 8 local authorities and manage over 5,200 affordable homes and offers services to over 2,000 private owners. We are committed to tackling inequality and housing needs across the Highlands, Tayside, Perthshire and Dunbartonshire.
Benefits
As a Caledonia Housing Group employee you will enjoy a fantastic range of benefits including:
Ongoing investment in your personal development with access to internal and external training qualifications
Annual Leave entitlement starting at 36 days per year (increases with length of service)
We promote work-life balance
Generous contributory pension scheme
Health benefit of up to £300 per year which includes a gym membership, fitness equipment or health insurance
Wellbeing services offering support and confidential advice for you when you most need it including counselling and in-house mental health first aiders
Volunteering opportunities
As an inclusive employer, we’re open to having a conversation with you about flexible working.
About the role
We are currently looking for an enthusiastic and motivated individual to manage our retirement housing developments at Monifeith and Montrose In this varied and rewarding role the key responsibilities are to:
Assist tenants with a wide range of housing management issues
Report and arrange repairs to ensure the development is maintained to a high standard
Promote the development to prospective tenants
Test emergency alarm and call systems
Occasionally assist with emergencies.
Provide occasional holiday and sickness absence cover within our other retirement housing developments
The successful candidate will be an excellent communicator with a professional, customer-focused manner. You will have experience of working with people with a range of needs to provide guidance and support within Social Housing or a similar customer service environment. You will be able to use your initiative and organisational skills in the day to day running of the scheme, and you will have strong administrative skills to ensure that all systems and processes are maintained to a high standard. Additionally, your ability to assess situations quickly is essential, as well as being able to prioritise, adapt to a changing environment and demonstrate flexibility.
This role is eligible for an Essential Car User Allowance of £990 per annum (pro rata) and business mileage. A full UK driving licence and access to own vehicle is essential for this role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Suitable candidates will be interviewed during the recruitment campaign.
If you would like to be part of a supportive and flexible work environment, while being part of an organisation committed to making a difference please click on the ‘Apply’ link or visit the ‘Join Us’ section of our website www.caledoniaha.co.ukA registered charity no: SCO 13988. Caledonia strives to be an equal opportunities employer and welcomes applications from all sections of the community. A Registered Scottish Charity No SCO13988.