Company

Birmingham City CouncilSee more

addressAddressBirmingham, West Midlands
CategoryCustomer Service

Job description

Revenues Officer x7 

Permanent

Grade 3 - £25,119 - £31,364 Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

The Revenues service is responsible for the collection of £880 million of business rates and council tax.  Applicants will need to demonstrate experience and understanding of the regulations and processes related to council tax and business rates including liability, discounts, exemptions and valuation matters. 
You will be required to work both independently and as part of a team taking ownership of actions to ensure the prompt, accurate and efficient billing, collection and enforcement of council tax and business rates, in accordance with legislation, City Council policies and procedures, and to meet required targets. This includes potentially meeting citizens and ratepayers face to face, updating records, negotiation, dealing with complex cases, telephone calls and processes, offering advice and guidance to citizens and colleagues when required. 
 

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. 

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information

For any informal enquires please contact: Please contact Lisa Haycock on 07814 196438 (9am – 2pm only) 

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check may be undertaken

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification: 2194 - Revenues Officer Gr3 JDPS1.docx

Refer code: 3474638. Birmingham City Council - The previous day - 2024-06-28 20:10

Birmingham City Council

Birmingham, West Midlands
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