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Salary
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Type of role
Intelligence
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Number of jobs available
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
About HMRC
HMRC is the UK’s tax, payments, and customs authority, and we have a vital purpose: we collect the money that pays for the UK’s public services and help families and individuals with targeted financial support. We are one of the UK’s largest organisations, with around 66,000 employees, collecting over £605 billion in tax revenue. There are a huge number or roles and areas of work, giving you unrivalled career development opportunities. You canfind out more about us or ask our colleagues a question.
Questions relating to an individual application must be emailed to the RIS Recruitment Service mailbox, detailed later in this advert.
This Administrative Officer role is a great springboard into one of the most exciting areas of work within Government and Law Enforcement, so we’re looking for dynamic and enthusiastic individuals who will thrive in this environment.
If you have initiative and drive, the ability to manage your own workload, take ownership of your actions and performance, if you can communicate effectively verbally and in writing and pay attention to the details… this could be the role you’re looking for!
See what it’s like to work at HMRC:find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
Job description
You will be joining an Intelligence Development Team (IDT), which is part of the nationwide Law Enforcement arm of HMRC. We pursue criminals, fraudsters and smugglers who attack the UK Exchequer and build intelligence packages for criminal prosecutions. We also work with our civil colleagues to use all the tools at HMRC’s disposal to prevent and detect serious organised crime.
The purpose of the Intelligence team is to develop and enhance the intelligence picture of organised crime and serious fraud impacting HMRC, and deliver quality intelligence products to drive decision making and compliance interventions to maximise our impact.
We do this by:
- Collecting, collating, and exploiting intelligence to identify the greatest threats to HMRC and drive operational decision making.
- Providing information, intelligence & live operational support to HMRC teams, Law Enforcement and international partners to increase their impact and effectiveness.
- Developing and delivering high impacting intervention opportunities to stop and disrupt serious non-compliance.
- Collaborating with national and international partners to increase our collective impact and capability.
Person specification
Intelligence Development Teams (IDT) have specific responsibility for developing quality intelligence products and thematic pictures of criminality to address intelligence gaps. Specifically, IDTs aim to provide intelligence opportunities to support the dismantling, disruption and prosecution of Individuals / Organised Crime Groups and criminal attacks on our tax systems. The teams support HMRC and external partners regarding tackling money laundering, avoidance and serious non-compliance.
You’ll be joining our team of around 30 colleagues, and key responsibilities will include:
- Support RIS Caseworker Officers and Higher Officers.
- Disseminate various intelligence onto an information report/s (IR).
- Maintain team databases.
- Assist in dealing with written requests for HMRC information.
- Work flexibly and adapt to change to meet business needs.
- Apply smarter working principles in an integrated team by participating in team meetings to review performance; identify and solve problems.
- Other ad hoc clerical/operational support duties.
Essential criteria
- You must hold a full UK driving licence at the point of application, and be willing to drive official vehicles. You must clearly state this in your application.
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Delivering at Pace
- Managing a Quality Service
Benefits
The calculation above is HMRC's annual contribution to your pension based on the national minimum rate salary.
We offer a huge range of other benefits including:
- Access to an extensive range of learning and professional development opportunities, which we encourage all staff to pursue
- Smarter working options. A mix of three days in the office and two days at home per week, or equivalent for part-time workers
- A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30 days, plus public holidays, and privilege leave
- A variety of family friendly options for time off, both paid and unpaid including generous paid parental and adoption leave
- Access to a range of retail, travel, and lifestyle employee discounts
Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
How to Apply
Please provide:
- A CV up to 500 words, which should provide details from the last 3 years, plus other roles you feel are relevant, and include a brief description of your key responsibilities, previous skills and experience, achievements, and any qualifications. These should be aligned to the key responsibilities above. The 500 word limit can be split across the Job History and Previous Skills & Experience boxes.
- A personal statement up to 500 words. Use this to provide examples and outcomes that demonstrate how your experience aligns with the requirements of the role, including the key responsibilities.
Further details around what this will entail are listed on the application form.
Your CV and personal statement must not contain any personal details which could be used to identify you.
If we receive a large number of applications, an initial sift may be conducted using your CV. If you pass the initial sift your application will progress to full sift, and your personal statement will also be assessed. Any additional wording will not be considered.
Interview
Interviews will be held in person with a panel of up to 3 people, and will last around 60 minutes.
The interview will consist of:
- Behaviour questions: we recommend that you review the Success Profiles framework and consider working examples and outcomes that demonstrate the Behaviours for this role.
- Strength questions: there’s no expectation to prepare for these, as we’re looking for your instinctive, natural responses
Using the STAR format will help you to structure your answers.
Vacancy timeline
Dates are provided as a guide only, and may change:
- Sift/shortlisting: We’ll aim to release results by Friday the 5th of April.
- Interviews: Week commencing the 22nd of April.
If you have any questions about this residency requirement, please contact the RIS Recruitment Service. For more information on the level of security checks we will carry out, review this information on security checks.
Training
You’ll need to undertake all necessary training to become proficient in the responsibilities appropriate to the role. This includes responsibilities surrounding disclosure, intelligence handling and other legal requirements.
Training may require working away from your home office and overnight stays. You will need to attend a 2-week residential Intelligence Training course.
Officers may become involved in all aspects of the Criminal Justice system and will be expected to make and be accountable for decisions made to a standard that passes external scrutiny. The course is Pass/Fail. Failure to pass the above course will result in removal from the post and the candidate will either be found another post in RIS, if possible, or another post in HMRC.
We reserve the right to raise the score required at any stage of the process in order to manage numbers.
A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Eligibility
To check that you are eligible to apply, review this eligibility information
Important information for existing HMRC contractual homeworkers
This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need, so please review the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you are able to travel to.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible.
Diversity and Inclusion
At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued and supported to achieve their potential at HMRC.
For more information on how we make this happen, review this information on our culture and values
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Locations
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
Security Update
For more information on the level of security checks we will carry out, review this information on security checks
Additional Security Information
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Further Information
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process.
Duplicate applications for the same vacancy will also be withdrawn.
Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk
Problems during the application process
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If you think you’ve made a mistake on a short application form (e.g. you’ve ticked the incorrect eligibility box), please contact hmrcrecruitment.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.
Please use the subject line to insert appropriate wording e.g. Please re-open my application - 342018 & vacancy closing date 31/03/24. Please note that we cannot amend or re-open your application if you have submitted your full application in the interests of fair and open recruitment.
For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
