Job title -RLS Administrator
Location - Handforth
Contract - Temp Ongoing
Start Date: Asap
Hours: Full time - 9:00 - 17:00
Our client is looking for a Administrator to assist with the delivery of effective and efficient customer service within a housing management service.
Responsibilities:

• Respond to enquiries from residents and customers, following the guidance of the RLS Scheme Manager/Coordinator.


• Provide reception cover at the Scheme, ensuring that corporate reception standards are upheld.


• Offer reception cover when colleagues are on leave or absent.


• Prepare information and sign-up packs for the RLS Coordinator and make arrangements for customer contact and visits on their behalf, aiding them in meeting performance targets for void properties.


• Assist with administrative tasks, including file management, inputting information into housing management systems, and general office management activities like ordering stationery, handling HR returns, and managing building facility testing.


• Help with the creation of team materials, including word processing, database work, mail merges, and spreadsheet management.


• Collaborate with the Site Officer and contractors visiting the site to log repair requests efficiently.

Requirements:

• Strong organisational and administrative skills.


• Proficiency in office software applications.


• Excellent communication and interpersonal skills.


• Ability to work effectively both as part of a team and independently.


• Basic DBS

If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk