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Form of work
SalaryDo you have the commitment and attention to detail needed to keep up our standards of cleanliness?
We’re looking for a Room Attendant to help us provide first-class service to our guests by keeping the hotel exceptionally clean. It would be very helpful if you have previously worked as a housekeeper in a hotel.
You’ll need to be reliable and committed, with excellent personal presentation. Exceptional attention to detail, a passion for providing excellent customer service, and the ability to work under pressure are also required. The job requires flexible working, on various days of the week. As a part of the housekeeping team, you’ll need to communicate well with others.
Each day you’ll prepare guest bedrooms and bathrooms for current and arriving residents, assist with laundry/linen distribution, and replenish guest supplies. You’ll remove any lost property left behind, report any damaged or missing items to the Head Housekeeper, and stock up housekeeping cupboards.
Always following health & safety guidelines, you’ll clean corridor areas within your allocated section, and complete any other tasks as requested by the Head Housekeeper.
What we need from you
- Previous experience of housekeeping in a hotel or similar environment
- Commitment and attention to detail
- Passion for first-class customer service
Benefits:
- £10.50 per hour plus up to 2k service charge per year
- Option of live-in accommodation
- Variable shifts
- Comprehensive induction and full training
- Excellent team meals
- Learning and development opportunities
- Career progression
- Perk Box - lots of retail discounts
- Paid Birthday holiday
- Long Service Award - Each year on your annual service anniversary you receive a voucher for a one-night Dinner Bed & Breakfast stay at a Crerar Hotel of your choice for 2 guests
- Discounted accommodation for you, your friends and family
- Employee of the month award
- Recommend a friend up to £250
- Contribution of up to £250 towards your driving lessons
- Pet Bereavement Day
- School Start Day
- Discounted Spa Treatments
- Discounted Food and Beverage
- Online GP and Prescription Service
- Online and helpline employee assistance programme
- Pension
- Occupational Health
Do you bring personality to your work and aim to exceed guests expectations?
Then we want to work with you!
The Balmoral Arms is brimming with character both the building and its team.
Known for its charm, proper Scottish hospitality and lively music scene, the Balmoral Arms is popular with locals and guests. That's why the team pride themselves on providing quality service with a friendly approach, worthy of the inn's AA awarded four star inn accolade.
The homely lounge, with its wooden-beamed ceilings, open fires and Victorian decor, complement the welcoming bar with its homemade, classic dishes and regular folk bands.
Located in the village of Ballater at the heart of Royal Deeside, the Balmoral Arms Inn is at the eastern gateway to the Cairngorms National Park, just 43 miles west of Aberdeen. The area even has the royal seal of approval, with the Queen's summer home of Balmoral Castle down the road.
The location is ideal for outdoors lovers, with seasonal skiing at the nearby Lecht ski centre or Glenshee, and opportunities for hiking and biking the mountains in better weather.
Year round, regardless of whether the roaring fire needs lit, you can be sure a warm welcome awaits.
Can we tempt you to be part of it?
Three reasons to choose a career with Crerar Hotels
- Destination locations
Scotland provides a sought-after quality of life, ideal for outdoorsy types. Urbanites may find there are limitations, with reduced public transport, small local shops and occasionally - the ultimate modern hardship - patchy phone signal. But those who take that in their stride find that they discover true peace and quiet, wake up to incredible scenery and have Scotland's natural larder to feast on daily.
- Talent development
We always aim to progress staff internally where possible, which means a number of our team have been with us long-term. They've chosen to make a life in one (or more!) of our locations, building themselves a varied career in the Scottish hospitality industry.
- Shaped by our values
We share the spirit of Scotland through our values. We take pride in providing a truly authentic experience we're warm in personality, curious to get to know our guests and confident in sharing our knowledge. We take what we do seriously, but our humour means we also see the lighter side. Above all, we're comfortable saying, "we are who we are!"
