Job description
What you will do
Within this role, the internal Sales Order Entry Administrator primary duty will be to provide administrative sale support during the sales process up to order entry. The role will involve working within one of our offices as an integral member of the UK&I sales team to provide administration support of the sales function enabling the sales teams to generate more opportunities to win customers resulting in profitable business growth. This is a hybrid role.
How you will do it
As Sales Order Entry Administrator you will:
Manage BP, vendor / customer, contract & FPA documentationReview and gain approval for project costsCollect & update of vendor / customer pricing listsYou will be a point of contact for Sales Team and customers for current projects up to order entryComplete customer requirements documentationDraft statements of work and obtain survey site informationPrepare simple quotes and customer templatesUnderstand the Sensormatic Sales Process, stages, gates and requirements for advancementWork with pre-sales technical support engineers to coordinate response and effort with the sellerProvide the clean order checklist and adherence in submitting the order-to-order entry teams as well as the handoff to post sales teamsCustomer facing support to coordinate activities with the customer prior to order confirmationPaperwork related with salesWhat we look for:
Required:
• Proven experience of working within an administration type role in a similar busy office environment
• Evidence of providing excellent customer service and/or managing customer relationships
• Team player
• Evidence of strong IT Skills – advanced knowledge of MS Office Package especially Excel
• Evidence of strong communications skills at a variety of different levels
• Excellent telephone skills
• Strong analytical, organizational and time management skills
If you are successful we can offer you a company culture that promotes work life balance, including hybrid working, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discount on Johnson Controls security products including ADT Smart Home plus cycle to work, eye care vouchers and holiday purchase.
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