Sales Administrator

Sales Administrator

Solihull

Full Time

Office Based - Monday - Friday

We are working with a fantastic company who are based near Solihull . They are looking to expand their customer service department and are now looking for an experienced a Sales administrator. This is a great opportunity to join a business-friendly team.

Job Functions:

• Efficient management of all order processing, answering calls and finding information relating to customer queries as required.
• Processing of spares and machine orders
• Communicating and liaising with both internal and external customers to ensure accurate delivery times.
• Managing back order lists to ensure invoicing and deliveries are not missed.
• Work alongside a team of three other coordinators managing day to day activities and prioritise workloads.
• Handling shipping imports and exports including paperwork and declarations for borders.

Key Responsibilities and Priorities

• Maintaining comprehensive and accurate customer records to include the company details and accurate call reports on the CRM system according to current SOP’s.

• Preparing proposals and quotes that meet the customers technical specification.

• Monitoring and implementing changes to open sales orders.