Address
Form of work
SalaryPosition: Sales Administrator
Hours: Fulltime position 8:30-5 (30 mins lunch)
Hybrid: 50/50 office and work from home split.
Department: Sales
Reporting to: Administration Manager
Location: Bromsgrove Office
Who They're Seeking:
Our client is looking for dedicated individuals who deliver exceptional customer service. They seek individuals with excellent communication skills, both written and verbal, who are team players with a proactive approach to work. They are in search of candidates who exhibit:
A passion for customer satisfaction, ensuring a consistently high level of service.
Strong interpersonal skills to effectively communicate with both internal and external stakeholders.
Team-oriented mindset, willing to support colleagues and contribute positively to the team's success.
Proactive work ethic with the ability to prioritize tasks effectively.
Commitment to accuracy and attention to detail.
Adaptability and ability to thrive in a fast-paced environment.
Role Overview:
As a Sales Administrator, you'll be responsible for:
Maintaining accurate customer job files, ensuring comprehensive records are maintained.
Handling customer and colleague inquiries and assisting in issue resolution.
Generating sales orders and assisting in work progress tracking.
Managing supply-chain processes, including equipment ordering and delivery coordination.
Keeping customers informed regarding lead times and order progress.
Managing the holiday diary and assisting with invoice generation and dispute resolution.
Handling general inquiries and providing administrative support as needed.
Contributing to continuous improvement initiatives and challenging existing processes for enhanced efficiency.
Ensuring compliance with company policies and procedures.
Your Qualifications/Experience:
Previous experience in sales administration.
Proficiency in IT tools including Word, Excel, Outlook, and SAGE.
Strong typing skills with a high level of accuracy.
General administration background.
If you're ready to embark on a rewarding career journey with ample opportunities for growth and development, apply now to become a part of our dynamic team. Join us in our mission to make a difference.
