Sales Administrator / Account Manager - It Solutions - £30-40K

Sales Administrator / Account Manager - IT Solutions - £30-40K

Position Overview:

• My client is a dynamic and innovative IT Solutions company that operate on a global scale.
• In this role you'll be instrumental in ensuring the seamless flow of information between the businesses departments and to customers, with a focus on maintaining enhanced customer satisfaction.
• Reporting to the CEO and taking on various administration tasks, you will be expected to manage your time and competing priorities to support them as they drive the business forward.
• If you thrive in a fast-paced environment, possess exceptional organisational and analytical skills, and you are eager to be part of a dynamic and collaborative team, this opportunity is tailor-made for you.

Why you should apply:

• The opportunity to work at a leading IT company with global clients.
• This will be an exciting opportunity with a very much varied job requirements.
• The chance and opportunity to move into a full blown Account Manager position.

Responsibilities:

• Proactively communicate with internal teams and clients to gather information, address queries, and ensure customer satisfaction.
• Manage CRM data entry, maintaining and updating sales and customer records, with a high degree of accuracy.
• Management of service agreements in the internal system, audits and ensuring there are accurate.
• Execute data entry tasks, meticulously checking data accuracy in quotes, orders, and invoices.
• Create quotes and service review documentation, contributing to the sales administration process.
• Minuting account management meetings and distrusting tasks to the relevant people via MS Planner. Managing the planner tasks and ensuring they are being actioned and the client is kept updated.
• Liaise effectively with all internal departments to facilitate smooth workflow and communication.
• Take charge of the CEO's diary, ensuring efficient time management and coordination.
• Generate sales reports, analyse service tickets, and contribute to sales performance metrics.
• Supporting the process of qualifying leads with a templated list of questions
• Play a key role in supporting the CEO and internal departments to deliver excellent customer service to our established and growing customer base.

Skills:

• Excellent time management skills.
• Experienced in sales administration and/or sales support roles.
• Evidence of success in a similar role.
• Excellent analytical skills and experience with data management with an understanding of sales performance metrics.
• Hands-on experience with CRM software and proficiency in MS Office applications.
• Excellent customer communication skills.
• Excellent organisational and multitasking skills, with a keen eye for detail.
• A team player capable of working collaboratively and meeting deadlines.
• Fun, energetic, motivated and ambitious.

If you are a motivated individual with a passion for efficient business operations and technology, we invite you to apply for this exciting opportunity.

Sales Administrator / Account Manager - IT Solutions - £30-40K

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