Job Title: Sales Administrator
Location: Tuxford
Salary: £25,000 per annum
Elevation Recruitment Group, Business Support division are working with a large and successful company located in Tuxford who are seeking a dedicated Sales Administrator to join their vibrant team.
As a Sales Administrator, you will be a crucial support figure for the sales function on the business, ensuring smooth and efficient administrative processes. You will play a key role in maintaining positive customer relationships, processing orders, and managing various sales-related tasks.
Key Responsibilities:
- Receive and process customer orders accurately and in a timely manner.
- Collaborate with internal teams to ensure product availability and delivery schedules are met.
- Act as a primary point of contact for customer inquiries and provide assistance with order-related queries.
- Maintain excellent customer relationships by addressing concerns and ensuring customer satisfaction.
- Prepare and organise sales documentation, including order forms, invoices, and shipping documents.
- Keep detailed and accurate records of customer interactions and transactions.
- Coordinate with the sales team to relay important information regarding customer requirements and feedback.
- Communicate effectively with other departments to streamline processes and resolve any issues that may arise.
- Assist in the preparation of sales reports and performance analyses for management.
- Contribute to the identification of trends and opportunities for improvement.
Requirements for the role:
- Previous experience in a sales administration or similar role.
- Strong organisational skills with a keen attention to detail.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office Suite; experience with CRM software is a plus.
- Ability to work independently and collaboratively within a team.