Sales Administrator

We are seeking a highly organised and detail-oriented Sales Administrator to join our team. As a Sales Administrator, you will play a crucial role in supporting our sales team and ensuring the smooth operation of our sales processes. This is a full-time position based in our office in Swindon.

In this role, you will be working closely with other team members and departments (sales, finance, production, warehouse, technical) to ensure customer expectations are exceeded, sales targets are met, transportation is arranged where necessary, invoicing is accurate, and debts are collected in a timely manner.

Key responsibilities

• Working with the on-site team to achieve set targets.
• Working with the on-site team to achieve set targets.
• Facilitating future sales
• Meeting or exceeding sales goals
• Answering potential customer questions and follow-up call questions
• Closing sales and leading customer through purchasing process
• Understanding customer needs and offering solutions and support
• Maintaining record of calls through computerized system
• Answering customer complaints and doubts with solid information
• Updating database of prospective client information
• Creating Invoices and collecting debt
• Cold calling; making multiple outbound calls to potential customers.
• Assisting other team members as needed

Experience, skills and knowledge will include:

• Excellent verbal communication skills: the ability to call, connect with and interact with new and potential customers.
• Able to demonstrate patience and enthusiasm while communicating with potential customers.
• Persuasive and goal-oriented with an energetic, professional, and friendly demeanour
• Eager to expand company with new sales, clients, and territories.
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently.
• In-depth understanding of company services and its position in the industry
• Able to work in a fast-paced environment.
• Previous cold calling experience in outbound call centre or related sales experience preferred.
• Able to work accurately under stress and pressure to meet competing deadlines.
• Excellent analytical and time-management skills
• Demonstrated and proven sales results
• Knowledge of sales process from initiation to close
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Monday to Friday