Sales Administrator

Sales Administrator

£25,000 - £30,000

Monday to Friday

Great Opportunity for progression

Our client, who is a small but successful manufacturing company, is looking for a Sales Administrator to join their team.

As a Sales Administrator, you will be responsible for the efficient and accurate day-to-day administration of all aspects of the sales function, from lead identification through to manufacturing production and ongoing support. Attention to detail and ability to juggle workload and to work positively with suppliers, customers and internally is a must.

The role will be predominantly office-based although there may be travel out to customers with the sales or engineering team where you will be key to helping accelerate customer acquisition, ensuring customer retention and improve customer account growth, contributing to delivering the company’s 5-year brand vision and profitable growth targets.

This is an influential customer and supplier facing role, key to the company’s commitment to delivering the best experience to our clients. You will need strong organisational, time management, teamworking and communication skills, as well as a passion for delivering impressive supply chain customer experience.

You will be responsible for:

• Helping to research, develop and manage lead and prospect data.
• Working closely with marketing to deliver sales materials and campaigns, e.g. social, eMarketing, direct marketing, presentations etc.
• Managing enquiries and supplier quotations, liaising with international clients.
• Collate information, checking for accuracy, and streamlining the quotation process. Helping identify and resolve production and operational issues.
• Receiving and processing purchase orders, liaising with engineering and operations for smooth and timely handovers from sales to production.
• Contacting customers and suppliers by phone or email to give progress updates, answering queries, obtaining missing information, maintaining supply schedules, managing slow-moving stock and staying in touch.
• Maintaining and updating sales and customer records, utilising various systems, including Microsoft office, CRM, and ERP.
• Running monthly and ad hoc sales reports, as required.
• Expediting queries and orders, as well as helping with issue resolution, through effective and supportive internal liaison with engineering, operations and other business departments, as necessary.
• Supporting the sales department with other administrative tasks, as needed.
• Embracing the company brand values and playing your part in helping the company continuously improve and become a stand-out supplier of choice, as well as a great place to work and a great partner to work with.

Skills and Experience required:

• Sales and/or customer account management experience.
• Interest in engineered manufacturing and supply chain management.
• Excellent written and verbal communication skills.
• Strong numeracy, attention to detail and commercial awareness.
• Ability to prioritise, organise and juggle a demanding workload.
• IT literate and competent in the Microsoft suite of applications.
• Knowledge of working with a sales CRM is an advantage.
• Ability to work on your own and as team.
• A positive attitude, working with others to resolve issues