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Form of work
SalaryJob Title:Sales Advisor
Location: Belfast
Duration: Full Time Permanent position
Hours: The Sales Advisor will start work at 8.30am Monday to Friday, finishing at 5.00pm 37 hours per week. They also must have flexibility to attend customer appointments up to 8pm 3 days a week.
Salary: £27,030 (OTE of approx. £33,500 - £36,500) per annum.
On behalf of our client, a top Northern Ireland Employer and award-winning company, we have an exciting new opportunity for a Sales Advisor to join their team.
The main purpose of this role is supporting householders who are choosing to convert their existing heating system to a gas system for the first time.
Gas heating systems are recognised for their lifestyle, convenience, and environmental benefits, however householders connecting to the network for the first time often require support and guidance to ensure that the connection experience meets the high standards.
This will include providing householders with key information regarding the process, ensuring that they avail of any government or Phoenix funded support schemes, coordinating the installation of the gas meter connection, and helping customers identify local registered gas installation companies to complete the gas boiler installation.
The Sales Advisor will primarily respond to inbound sales enquiries as well as seeking out additional sales opportunities through referral work and self-generated activities.
Duties include:
- Present and promote the benefits of converting to Gas to potential domestic property owners in the license area.
- Provide a high quality experience for householders making the switch to natural gas, ensuring that the business identifies and supports the specific needs that householders may have.
- Have a flexible approach to accommodate appointment times that best suit domestic customers.
- Work with the Marketing team and existing resources to support targeted promotional opportunities.
- Engage in regular, scheduled training and development forums to support product knowledge and maintain best practice across all consumer engagements.
- Assist customers with the completion of application paperwork and submit a high quality of scheduled reporting data to meet departmental needs.
- Post sales visit, support householder queries that may arise during gas installation process.
- Participate in departmental marketing events and self-generating initiatives that support the generation of new sales enquiries.
You will need:
- Full valid UK driving licence
- Minimum of 2 years’ experience working in a Customer Facing role.
- Minimum of 2 years’ experience working in a target driven role
- Flexibility with working hours as the successful candidate will be required to carry out appointments most suitable to the business and customers as detailed above.
- Positive, enthusiastic and industrious approach to the role.
- Self-motivated
- Excellent communication, negotiation and persuasive skills.
- Proficient IT skills to include the use of Microsoft programmes such as Word, Excel and Outlook.
- Strong administration skills
If you would like to be considered for this role or find out more, please email me your CV now by clicking on the link and I will be in touch. All details are treated in the strictest confidence.
If this role isn't quite right for you but you would like to look for a new opportunity, please get in contact with us.
Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.
Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
