Sales Assistant

Job Summary:
We are seeking a Sales Assistant to join our small team. This person will be responsible for taking sales, answering the phone, striving to meet sales targets and dealing with customer enquiries.

The ideal candidate is self-motivated and professional, with strong communication and listening skills. This is a very sales driven role, please ensure this is something you are comfortable with before applying.

Responsibilities:

- Being the first point of call on the phones
- Processing retail orders from the company website, Ebay and Amazon
- Taking orders over the phone and the counter
- Dealing with customer enquiries via live chat, email, over the counter and over the phone
- Providing quotations for customers
- Monitoring and chasing up customer quotations
- Provide product information and answer customer questions
- Upsell products and services to customers
- Assist in resolving customer complaints or issues

Experience:
- Previous experience in a sales or customer service role is preferred
- Strong organizational skills with the ability to multitask
- Basic math skills for processing payments and calculating discounts
- Excellent verbal and written communication skills in English
- Knowledge of phone etiquette and professional communication
- Time management skills to prioritize tasks effectively
- Ability to work well in a team environment

We offer competitive pay and opportunities for career growth within our company. If you are a motivated individual with a passion for sales, we would love to hear from you.

Job Type: Full-time

Salary: £12.00-£13.00 per hour

Expected hours: 39.5 per week

Benefits:

• Employee discount
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: SALES-ASSISTANT