Company

StonegateSee more

addressAddressWest Midlands, England
type Form of workContract, full-time
salary Salary£35,000 per annum
CategoryCustomer Service

Job description

As a Sales Business Partner you will play a pivotal role in leading the delivery of our guest sales for the format or brand you are aligned to.  43% of UK on trade guests seek to pre book their visit (CGA 2023) so we have a huge opportunity to ensure these guests book to visit a Stonegate venue. Reporting to a Senior Sales Business Partner you will be responsible for the cross functional delivery of our pre booked sales targets through close Business Partnering with Operations and the wider sales team ensuring that our propositions and guest booking journey are best in class.

This is a 12 month Fixed Term Contract. 

Key Responsibilities

Your drive for results and collaboration with operations and the wider sales team will ensure we maximise our sales through a seamless customer experience that aligns with our brand or format proposition.

  1. Partner with operations to maximise our pre-bookable covers – be a trusted Business Partner to operators and work together to unlock the maximum capacity of our venues to allow guests to book with us with ease. Deposit policies, table joins, turn times, cut off times are just a few examples.  
  2. Sales Performance insight: Monitor and analyse sales performance through power BI, developing insights recommending actions to improve results, particularly focusing on the sites within your division with the biggest opportunity to grow their pre booked sales.
  3. Digital first: Drive the conversion of online bookings in partnership with the digital team (Collins and Web / content teams specifically), it’s the most frictionless journey for our guests and insight tells us it’s the fastest growing channel. Best in class content, fewer clicks to book and live enquiries are just a few of the ways we can continue to optimise our performance.
  4. Own the guest journey: Whether it’s a web enquiry or a phone enquiry inspire our guest booking teams represent the brand and format by knowing the offer inside out and interact with our guests in the right tone of voice, living the brand or format values.
  5. Proactive local leads: Proactively work with local networks where there is a big enough opportunity to drive incremental bookings into Stonegate.

What's in it for you? 

  • 25 days annual leave
  • Annual Leave Purchase Scheme
  • Pension
  • Vitality Healthcare
  • Opt in dental insurance programme
  • Annual bonus scheme
  • The Stonegate discount card offering discounts across our managed estate
  • Online benefits portal offering discounts across the High Street and other retailers

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .

#LI-SS1

Refer code: 3199023. Stonegate - The previous day - 2024-04-12 02:52

Stonegate

West Midlands, England
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