Sales Clerk

Calling all experienced within face-to-face Customer Service roles. Are you interested in a Job Opportunity for one of the largest public sector organisations! Then this is the role for you!

About the Job:

Provide a facility for customer assistance at the ticket office, offering a ticket sale and amendments service to passengers on behalf of coach operators and give information on coach services.

Client: Transport for London

Day Rate: £119 per Day PAYE
Hours: 35 hours (Monday-Sunday) Shift work, 5 days a week
Location: Victoria Coach Station
Contract Duration: 3 months (view to extend) 
Start Date: ASAP

Key Responsibilities

• Make reservations for coach operators and travel-related products using computer and paper-based ticketing systems in accordance with VCS fair trading procedures.
• Provide personal service for receiving and returning left luggage to members of the public.
• Account for cash, debit/credit card payments, and other financial documents in accordance with VCS Shorts and Overs procedure and coach operators’ guidelines.
• Assist with accounting for shorts and overs, ticket stocks, and stationary items when required.
• Provide assistance to customers purchasing tickets and provide meet and greet information within the sales area.

Skills, Experience and Knowledge

• Face-to-Face customer service experience
• Proficient in MS office applications such as Outlook, Excel and word
• Good communication skills
• Taking cash and card payments experience

Don't miss your chance to be a part of London’s Transport Scene. Apply now and make an impact as a Sales Clerk!