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Form of workAre you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in visual communication and sales strategy implementation to build compelling slides that conform to branding and messaging standards.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview:
The content team is the central hub for knowledge management across all external-facing channels at Citi Securities Services. We establish the narrative that’s used to sell and build client relationships and use that narrative to develop all related downstream content. Additionally, we run the database of potential responses to client and prospect questions, as well as an extensive library of related slides. Lastly, we provide internal training on best practices for communication, brand guidance, and risk/control aspects of these processes. Logistically, there is a lot to maintain and create, and many disparate stakeholder groups rely on us.
We are looking for someone to develop and maintain standard slides, who thrives on a challenge, employs drive and ambition to deliver against tough targets. If you can project manage without direct authority over the team, are detailed oriented and have strong visual communication skills, this might be the role for you.
What you’ll do:
No two days are alike. In this role, you will:
- Collaborate with stakeholders across the organization to develop compelling slides that comport with existing materials.
- Expand your network and knowledge of the business by communicating with many global businesses and functions on disparate, competing projects.
- Collaborate with content team colleagues to define and execute a dynamic strategic agenda.
- Update legacy materials and align with the new Citi branding standards.
- Use critical thinking to effectively manage the change control process. Consider how updating one piece of content impacts other areas, ensuring information is cascaded to the appropriate stakeholders.
- Project manage the inputs of subject matter experts from across the organization (via persuasive management, not direct authority).
- Keep a positive, can-do attitude while enforcing professional boundaries and time management around what our team can and cannot deliver.
What we’ll need from you:
- Project management experience with many concurrent projects / timelines / priorities being juggled.
- Skills in effective escalation.
- Excellent visual communication.
- Strong writing/editing.
- Attention to detail (bordering on obnoxious nit picking).
- Strong ability in the full Office Suite (email rules/management, project management tools, Word macros, styles menus).
- Established ability to handle remote collaboration via Zoom and Teams.
What we can offer you:
We are a senior, well connected team looking to help develop talent. We encourage an analytical mindset with the ability to focus on a small aspect of the big picture while understanding how the entire picture may need to shift based on what you’re learning. As you develop, you’ll rapidly move into positions of greater responsibility, visibility, and creativity. This is a great position if you have an interest in learning / deepening your understanding of Securities Services.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- A discretional annual performance related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance program.
- Pension plan.
- Paid parental leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Institutional Sales------------------------------------------------------
Job Family:
Institutional Sales Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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