Sales Executive ( No Cold Calling )

Sales Executive - No cold calling

£22k-24k basic OTE 33-35k

Sevenoaks

This is a multi-functional telesales role selling vehicle loans directly to consumers and helping them find the right car to fit the loan. You will be responsible for agreeing on budgets to suit the customer, locating new vehicles through our current dealer network and managing the process through to the customer driving away a car. Working as part of a fast-paced, dynamic team, the adviser must ensure that processes and procedures are followed whilst ensuring the daily workload is completed to the highest levels of accuracy.

Your role

• Follow up on warm finance application leads generated by our current partners.
• Understand the needs of individual customers and balance the desire to buy the perfect car with realistic affordability.
• Work towards sales targets to achieve personal and team targets.
• Work closely with multiple departments to speak with existing customers approaching the company regarding new finance agreements.
• Help potential customers find new vehicles to purchase and assist them through the sales process.
• Manage dealer expectations throughout the sales process being aware of relationships with the external sales team.
• Assist the team leader in developing the process by providing feedback

Your skills/knowledge.

• Essential customer-focused telephone experience, preferably from a sales environment.
• A good knowledge of car brands, makes and models are very helpful to be successful in this role.
• Good educational background with proficiency demonstrable in maths and English
• Excellent verbal and written communication skills
• Computer Literate, including MS Office products and email
• Awareness of current FCA regulations, there will be a requirement to study and pass the SAF (Specialist Automotive Finance) test.
• Ability to understand and comply with documented processes, policies and procedures.

Further details

• Perm/37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day).
• Current shift pattern of 9 - 5.30 pm Monday to Friday, with 1 late shift a week of 10.30 till 7 pm and 1 in 3 Saturday shift 9 am to 5 pm (day in lieu earnt for working them).

For more information contact Vicky