Sales Executive

We are currently looking for an experienced and motivated Sales Executiveto join our team at The Stafford London Hotel.

About The Stafford London

Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence.

The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks.

We are looking for a Sales Executive for our Sales & Marketing team who will enjoy being part of an independent establishment with a can do and a positive attitude. Successful candidates must enjoy working as part of a team and have the flexibility of working in our outlets with excellent knowledge of the local area. If you have a genuine desire to look after customers, provide a first-class level of service, and have a natural enthusiasm for life in hotels, then The Stafford is the place for you.

About the role, what will I be doing?

By application of professional and sales skills, develop and maintain an account base within the Local Corporate, Meeting & Events accounts and Group segment, generating revenue and new business opportunities for The Stafford London.

• To manage new and some existing Local Corporate, Groups and key Meeting & Events accounts
• Researching and prospecting potential corporate clients in the local area, with guidance from Assistant Director of Sales
• Negotiate rates for new accounts within the set parameters of the hotels’ overall strategies with Assistant Director of Sales
• To liaise with the Reservations team on loading of accounts, updating profiles and confirmed group planning
• Participate in sales blitzes, trade shows, workshops and exhibitions as appropriate
• Constantly managing our current portfolio of local corporate clients, agents etc
• Ensuring that regular communication is maintained and repeat business is delivered
• To complete and distribute the weekly / monthly sales report and detailing activities
• Prospecting accounts from the competitor set, by using Hotelligence system, local insights, networking events and local research
• To meet potential clients to show them the Hotel facilities including FAM trips
• To meet existing clients, agents & companies on site to discuss their requirements and offer professional guidance
• To deal with incoming enquiries by phone or email
• To have a full understanding of the hotel’s products, history, facilities
• To liaise with the accounts department regarding credit applications
• To assist in collating a complete Sales & Marketing plan, in conjunction with the Sales and Marketing team
• To assist the reactive Meetings & Events team with enquires when needed
• To ensure all deposits and monies are received and administrated in line with the company’s procedures when needed
• To update the monthly Sales matrix report
• To be fully acquainted with the services, facilities and rates of competitor hotels and visit on a regular basis where possible
• Perform any additional duties deemed necessary and reasonable, including dealing with other market segments, requested by the Director of Sales & Marketing, Assistant Sales Director or General Manager

• Proven sales professional with a minimum of 1-year direct sales experience within a premium sales organisation
• Passionately driven towards revenue goals
• Polished and professional communication skills – verbal and written
• Excellent standards of personal presentation
• Understanding of Excel, Word and Power point is necessary
• Understanding of Opera programmes would be an advantage, but not essential
• Previous hospitality experience advantage

Our Benefits includes: