Sales Manager

Role overview

• ID: 2024-5700
• Entity: Vistry
• Region: Vistry North Central Midlands
• Department: Sales & Marketing
• Contract Type: Permanent - Full Time
• Job Location: Dunston, Staffordshire
• Date Posted: 29.05.2024

We have a new opportunity for a Sales Manager to join our team within Vistry North Central Midlands, based from our office in Stafford, covering sites across the surrounding areas. As our Sales Manager you will be responsible for management of our site-based sales team to ensure that the sales processes are implemented effectively and that sales targets are achieved. In this crucial role you will form a link between the site and office, ensuring that decisions on sales policies and initiatives are fully implemented by your sales team. You will work alongside the wider team to drive sales and marketing initiatives and successful sales operations across the region. In addition to this you will be responsible for ensuring the customer journey is adhered to by site based sales team, ensuring a 5 star service is delivered.

• Let’s cut to the chase, what’s in it for you...
  • Competitive basic salary and annual bonus
  • Company car, car allowance or travel allowance
  • Agile working possible (dependent on role)
  • Up to 33 days annual leave plus bank holidays
  • Private Healthcare
  • Enhanced maternity, paternity and adoption leave
  • Competitive contributory pension scheme
  • Life assurance – 4 x your annual salary
  • Share incentive schemes
  • Employee rewards portal with many more benefits...
• In return, what we would like from you...
  • Behave in line with our company values – Integrity, Caring and Quality
  • 5 GCSEs/GCEs including Maths and English, or equivalent
  • Experience of selling in the building industry is essential
  • Experience of sales delivery in a service environment.
  • Experience of cost control and planning, prioritising, and organising work to meet targets
  • Specialist knowledge of Sales/Marketing techniques, research, and analysis
  • IT skills, excellent communication skills, both written and verbal
  • Experience with CRM systems
  • Full driving license
  • A good knowledge of the Construction Industry and a broad understanding of the legal framework, mortgage market and financial implications of the methods and sequences of build
  • A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential
  • Excellent time management skills, and flexible in order to achieve results
  • Good inter-personal skills and ability to deal with people from diverse backgrounds
  • Confident, decisive, resilient and the ability to thrive under pressure in a fast-moving environment
  • Able to balance multiple priorities within a fast-changing and demanding environment
  • Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays
• More about the Sales Manager role...
  • Manage and motivate Sales Consultants effectively, including setting clear objectives, conducting professional development reviews, coaching, and training to ensure employees achieve both their full potential and company targets.
  • Support the Company’s continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example.
  • Monitor and manage Sales Consultants use of CRM for prospect management and sales management within company procedures and targets.
  • Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline.
  • Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant.
  • Conduct market research and competitor analysis as required and management of reports from sales consultants.
  • Working closely with marketing to ensure all options to maximise marketing opportunities are seized including digital and non-digital methods.
  • Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and to act if required.
  • Recruiting of sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role.
  • The ongoing training and development of their whole team and involvement in recruiting new Sales Consultants.
  • Prepare staffing rotas for their developments, ensuring that all holidays, sickness, etc., are suitably covered.
  • Manage and monitor customer feedback including any follow up actions.
  • Provide sales performance reports to Sales & Marketing Director as required.
  • Attend all meetings, training courses or events as required by the role and organisation.
  • Ensure compliance by the team with the Data Protection Act and New Homes Quality Consumer Code, AML and ensure all sales activity is in accordance with the company process.
  • Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue.
  • Your role may vary dependent upon the support needs required by the Sales & Marketing Director required by and dictated through them as senior managers within the business – therefore this isn’t a definite list of responsibilities.

Finally, let’s tell you a bit more about us...

We’re Vistry Group, the UK’s leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they’re needed most.

You’re probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there’s nowhere better to build your career. We’re proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.

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