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SalaryAre you an experienced Bookings Coordinator or Events Manager ready for a new opportunity with an exciting pub company to help grow pre-booked sales at one of the best venues in Norfolk?
The Georgian Townhouse is looking for a Maternity Cover role to strengthen their events team!
- £32,500 per annum, plus tips and bonus - OTE up to £36,000 per annum
- 50% off food, drinks, and accommodation across all CPG sites
- Earn more with our monthly team sales bonus
- Maternity Cover for a Period of 8 months with possability of extending - flexible start date from March
Open all day for breakfast, brunch, lunch and dinner, The Georgian Townhouse provides a unique setting for all sorts of occasions, a quick coffee, brunch, a special dinner with friends, Summer BBQs, artisanal pizza, intimate weddings and an eclectic range of annual in-house events, inspired by the team. With an excellent choice of boutique rooms and apartments, comfortable Georgian interiors, charming function rooms, a spacious walled garden and a delicious assortment of food and drink, the Georgian Townhouse is one of the City’s best kept secrets. With luxury apartments, 22 boutique bedrooms and exceptional facilities, we offer a truly unique retreat in a beautiful setting right in the heart of Norwich.
What's in it for you as a Sales Manager at Market House:
- 50% discount on food, drink, and accommodation across all CPG sites.
- Wagestream, which gives you power over your pay and access to up to 50% of your salary in advance of payday.
- An extra day’s holiday for your birthday.
- Free meals on shift.
- Product tastings.
- Apprenticeship schemes, internal learning, and development.
- Employee assistance programme, supporting your mental, financial, and physical wellbeing.
- Cycle to work scheme.
- Staff parties.
- And more!
How to tell if you might be our next Sales Manager:
- You are self-motivated, communicate well, and can multi-task whilst maintaining great attention to detail
- You are friendly, warm and engaging and can confidently make connections with customers
- You are empathetic to guest needs and can be both patient and assertive
- You have at least 2 years experience working either as a Senior Events Executive or as a Events Manager within the hospitality sector
- You have worked with a booking system in the past (we use Collins)
- You may have some experience of working with proactive sales, 3rd parties or agents
What you’ll be doing as Sales Manager:
- Working towards sales targets and upholding a high conversion rate
- Respond to all enquiries and messages within 24 hours
- Responsible for the end-to-end management of client reservations & events from proposal to delivery
- A strong customer focus at all times, with an aim to create and expand your own client network
- Liaising with clients over the phone, via email and face to face
- Be knowledgeable of other parts of the business such as the hotel, bar and kitchen, to ensure packages, activities & events are created and pre-booked for a smooth delivery that surpasses client expectations
- Conducting site show-rounds and helping guests to tailor their perfect event
- Working alongside the General Manager and Head of Sales you will devise a proactive plan to fill empty venue slots and further grow The Georgian Townhouse
- Resolve or escalate any customer complaints in a positive and timely fashion
- Always be looking for new avenues and opportunities to further establish The Georgian Townhouse
- Increasing spend per head by proactively upselling food and drink packages to customers
- Growing organic sales by selling hotel rooms to function guests and selling F&B to hotel guests
- Building collegiate relationships as part of a growing companywide sales team, to help deliver the annual company Sales strategy
- 45 hour working week, Venue based.
- Generally, weekdays 9-5pm; some evenings & weekends required as necessary with key events.
We are looking for someone who has an eye for detail, well organised, and eager to hit the ground running who has experience in events management.
Does this sound like your next position? Pop in to say hi and see what we’re all about, drop us your CV in the link below, and we’ll take it from there.
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