Sales Manager

Job title: Sales Manager
Based at: Newmarket Racecourse
Contract type: Permanent
Hours: 37.5 hours per week
About the role
We have a fantastic opportunity for a Sales Manager to join our Customer & Commercial team leading Sales Executives within the region, managing performance and sales activities to achieve and exceed financial targets in Hospitality sales
About The Jockey Club
The Jockey Club stages thrilling sporting occasions and live events nationwide including The Cheltenham Festival, The Grand National and The Derby. Millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond.
As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible
At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.
The Sales Manager will
• Be a key member of the National team delivering Sales on some of UK sports most iconic events - The Cheltenham Festival, The Grand National & The Derby
• Create and implement sales activity plan to drive revenue.
• Maximize business from new and existing customers through an innovative approach always delivering the best experience to all our customers.
• Deliver the Hospitality sales budget for the region and each Racecourse alongside other members of the team creating a working environment that supports revenue management disciplines.
• Drive growth through sales activity plan proactively selling through the sales platform and use of commercial management techniques.
• Develop and account management plan to ensure the region maximizing all commercial opportunities from key existing clients.
• Ensure the team KPI’s are managed to achieve department daily and weekly standards, conducting regular one to ones to manage performance.
• Be aware of competitor pricing, understand the dynamics of the local market and the demand generators, and the effect it has on profit.
• Plan and lead the business development for the hospitality team, identifying new markets and targeting strategy.
• Implement and further develop EBMS systems to ensure effective information capture and enhance customer retention and relations in line with EBMS compliance.
• Collaborate closely with key stakeholders (Marketing, C&E, Operations) to ensure sharing of best practices, driving of efficiencies and delivery of outstanding service.
About you
•You will have experience of being successful in a sale and target driven environment with proven results in achieving financial targets.
•You will be an excellent communicator able to lead meetings effectively both over the phone and in person.
•You will have proven track record of developing long-term relationships with new and existing clients providing them with a premium service to help grow accounts.
•You will have a strong ability to prioritise and meet deadlines with an outstanding attention to detail.
•You will be a proven people leader capable of inspiring others to deliver sales results.
What we offer in return
• All colleagues can go along to any of our race day or music events free of charge - along with 3 friends or family with our TeamPass Ticket scheme.
• An award-winning pension scheme provider with a generous employer contribution
• A healthcare cash back plan enabling you to claim money back on health & wellbeing services.
• 25 days annual leave
• Access to a suite of Learning & Development training resources from renowned providers
• A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.
If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is April 1st but we reserve the right to bring this forward if we have a high volume of applications.
This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out.