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SalaryA great opportunity to work for an engineering company who need an office based Sales Order Processor!!!!
Someone who can manage various office based tasks and potentially progress to team leader so a senior attitude is needed.
Key Responsibilities are:
- Downloading customer orders and preparing paperwork ready for processing
- Reviewing customer orders to evaluate pricing/costing
- Processing customer orders accurately in line with agreed targets and timescales, updating internal computer systems
- Keeping customers updated with the progress of their order
- Dealing with customer queries from different channels, including telephone and email
- Coordinate with other team members to maximise all potential sales opportunities
- Facilitating sales transactions by advising customers with solutions to technical queries that best meet their needs and encouraging purchases
- Assisting and advising customers with solutions to technical queries
Key Responsibilities:
- Producing labels, delivery notes and all relevant paperwork using Sage for all goods dispatched each day (including recording all correct weights and dimensions on paperwork)
- Booking couriers for collection and delivery using relevant customer portals/software systems
- Collating all customs documentation and information for overseas delivery where applicable
- Liaising with customers to resolve any issues around late deliveries or any redirected deliveries that may be required
- Processing customer samples, logging information and liaising with customers on delivery
Candidate Specification:
- Excellent organisational skills with a flexible, problem-solving approach
- High levels of accuracy and attention to detail
- Excellent communication skills
- Good people and collaboration skills
- Self-confidence and an eagerness to learn
Experience:
- Ideally, one years' experience in sales administration
- Proficient in the use of Microsoft packages: Excel, Word, Outlook, and preferably an understanding of Sage software.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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