Sales Order Processor

SALES ORDER PROCESSOR

MONDAY - FRIDAY: 08:00 - 16:30

£24,000 - £26,000 PER ANNUM DOE

People Solutions are working in partnership with a global manufacturing company, who are at the forefront of their industry.

Currently recruiting for a Sales Order Processor, to sit within their customer service function and provide sales & service and administrative support to their clients and the wider internal sales environment.

Benefits

• On site canteen
• Free Parking
• Full training programme
• Progression opportunities
• Modern working environment
• Company contribution pension
• Family orientated business
• Lots of incentives
• Hybrid working available

Day to Day Duties

As a Sales Order Processor your duties will involve:

• Developing and maintaining active working relationships with our dealer partners
• Entering and managing all types of Sales Orders (in SAP) through to completion, including order entry, quotations, follow up on purchase orders, confirmation of shipment dates
• Assisting in tracking and expediting orders through production and shipping, delivery enquiries and tracking of shipments.
• Managing your open orders: overseeing customer's projects from receipt of order through to the point of delivery/collection
• The need to identify specific requirements to enable a seamless customer experience.
• Remaining informed on the status of customer orders and displaying an accurate status on internal systems/spreadsheets
• Providing updates to the business where required.
• Entering all customer complaints in SAP and coordinating the resolution of the complaint including examining record

Essential Skills

• Excellent verbal and written communication at a business level
• Flexible, proactive and collaborative approach
• Time Management, highly organised and proven ability to prioritise, meet deadlines, multitask
• Ability to deal with ambiguity, complexity and make decisions within the scope of the role
• Managing and resolving conflict when we are unable to meet the customer’s expectations

Desirable Experience

It would be desirable as a Sales Order Processor if:

• You have worked with SAP, or another ERP system before
• Have knowledge of import/export procedures
• Have experience within the manufacturing sector

What training is provided?

Full Company policy and procedure training provided.

Apply

Apply today by clicking below.