Company

Alphadog RecruitSee more

addressAddressCranleigh, Surrey
type Form of workFull Time
salary Salary28000.00 - 30000.00 GBP Annual + 5% commision
CategoryCustomer Service

Job description

Key Responsibilities:

  • Processing customer orders and managing the end-to-end sales process
  • Coordinating with the logistics department to ensure timely delivery and installation of products on customer premises.
  • Updating and maintaining order and logistics database, ensuring all information is accurate and up-to-date.
  • Liaising with the sales team to align on inventory levels, potential delays, or any other issues impacting customer orders.
  • Handling customer inquiries related to their orders and providing updates on shipment statuses.
  • Supporting the returns process, including recording returns, coordinating pick-ups, and ensuring prompt refunds or exchanges.

Experience

  • Experience in a Sales Order processing or logistics coordination role, preferably within the sports technology or similar industry.
  • Excellent organizational skills and attention to detail.
  • Strong customer service skills, with the ability to handle inquiries and complaints effectively.
  • Proficiency in using order management and logistics software.
  • Knowledge of golf

Refer code: 2500154. Alphadog Recruit - The previous day - 2024-01-13 00:27

Alphadog Recruit

Cranleigh, Surrey
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