Sales & Purchasing Administrator

RECfinancial are currently shortlisting to recruit an experienced Sales & Purchasing Administrator for this Leicester based client as it continues on its organic growth path. This Leicester based firm is well established and prides itself on its rich heritage, being established for over 50 years. It's continually evolving and offers an exciting opportunity with variety.
The role focuses primarily on assisting customers, both new and old, handling enquiries, offering technical support, processing, despatch of e-Commerce sales through their online store. You'll work very closely with an experienced sales team in providing a high quality customer experience.
The business deals heavily within the retail and distribution market, supplying some of the most prestigious brands in the UK.
The role is ideal for someone who is looking to develop their skills and knowledge in a small and fast-paced business environment and opportunities are offered to further enhance your aspirations into more focused segments within the business, including sales, marketing, logistics coordination and other areas.
The position will be office based with the following primary responsibilities:

• Assisting account customers with order processing, sales enquiries, delivery updates, and general customer assistance, via phone and email
• Assisting non-account and retail customers with orders and sales enquiries, via phone and email
• Management of e-commerce accounts including website and eBay order processing, sales enquiries and shipping
• Co-ordination of logistics for customer orders and incoming shipments from suppliers.
• Updating customers and internal staff of stock shipments to provide a clear and concise delivery process
• General administrative and clerical tasks related to sales duties

WHAT SKILLS DO WE NEED?

• Previous Service or Customer service administration skills are essential.
• Excellent customer and colleague relationship skills
• Effective written and verbal communication skills
• Good attention to details
• Ability to remain calm under the pressure.
• Computer literacy in word, excel, outlook, etc.

WHAT'S ON OFFER?

• £24000 - £25000
• Mon - Thur 08:30am to 5:00pm Friday - 4.30pm
• Office based
• 28 days inc
• Pension
• Parking
• Working with a fabulous team

For further information on this fabulous opportunity, please contact Neil @RECfinancial on (phone number removed) or email