Sales Support Administrator

At AE Talent Solutions our mission is simple yet profound: to connect exceptional talent with exceptional opportunities. We are dedicated to empowering organizations with top-tier candidates and helping individuals achieve their career aspirations.

We are currently supporting our fantastic client who are a national training provider in Skelmersdale , Lancashire to recruit a full time Sales Support Coordinator who is passionate about delivering outstanding customer service . If you are self-motived, have excellent communication skills and a desire to achieve then this may be the role for you!

Job Purpose:

• To take care of all administrative duties.
• Work closely with the sales team.
• Answering customer queries.
• Resolve complaints in a professional manner.
• Process orders on time.
• Deliver aftersales information and updating customer records.
• Responsible for providing specific information about the company s products, materials, or services.
• Responsible for providing troubleshooting information, analysing, and reporting customers needs and information, checking customer accounts, and issuing billing details.
• Responsible for answering customer sales queries over the telephone.

Key Experience Required:

• Excellent knowledge of Microsoft Office products, especially Excel

• Excellent time management, organisation, and prioritising skills
• Flexible and able to work to tight deadlines.
• Accurate and a good eye for detail
• Understanding of data privacy standards
• Customer-service skills
• Ability to work in a fast-paced environment.
• Solid communication skills, both written and verbal
• Familiarity with business principles and practices
• Superior attention to detail
• Diligent with excellent attention to detail.
• Able to stay calm under pressure.
• Self-starting and highly motivated.

Hours: 8:30am to 4:30pm, Monday to Friday.

This is an excellent opportunity to join a fast-growing, respected company offering long-term career progression.