Address
Form of work
SalarySales Administrator
Sidcup
£23,052 pa + bonus
Abt us
It is an exciting time to join Spy Alarms who are experiencing impressive growth. We are already one of the largest privately-owned installers of fire detection and security systems in the Southeast. The Spy group now has 75,000 customers across London and the Southeast. Despite this, our staff continue to value the "family feel" culture that Spy has retained and enjoy working in a flexible, friendly, supportive team environment.
Job Purpose
A new Sales Administrator is required to support business growth and will join our friendly sales team working in our Sidcup office. You will provide the crucial first point of contact for new customer enquiries, make appointments for our sales surveyors and provide quotations. Once a sale is agreed you will send out the contract and maintain contact with customers going through the install process.
Main duties:
- General sales enquiries, often include triaging calls to other departments
- Dealing with pre-sale queries from customers
- Making appointments and managing Surveyors’ diaries
- Processing quotes and contract documents
- Booking in sold orders for installation
- Keeping in touch with customers through the install journey
- Producing installation paperwork including issuing NSI certs
- Handling any issues or complaints from customers
About you:
You will have previous experience in a sales environment - a retail or a sales office environment is ideal. You should have an excellent phone manner with the ability to build trust and confidence with customers. You should also be able to respond quickly to requests and produce accurate quotes and contracts - promptly and efficiently. Supporting the surveyors and working effectively in a team environment is also an important aspect of the job.
In return, you have the chance to work for a successful growing NSI gold and BAFE-approved company with a great reputation and knowledge of CCTV, Access Control, and Fire and Intruder Alarms.
We are offering:
- Competitive starting salary
- Bonus (dependent on team reaching targets)
- 23 days holiday plus bank holidays, plus 1 day attendance bonus
- Pension scheme
- Onsite / close free car parking
- BUPA Health & Safety and an employee assistance program
- Sick pay scheme
- Staff referral scheme
- Company incentives
- Training and development opportunities
- Friendly, supportive team environment
- Dress down and Pizza Friday!
Working hours between 8:30 am - 5.00 pm Monday - Friday.
Interviews are available immediately as we are looking for a successful candidate to be in place asap. To be considered for interviews please apply right away!
**Please be aware all successful candidates will have to undergo relevant security checks by NSSA standards**
Work Location: In person
